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Chalet Hosts & Couples

+44 (0)20 8877 8888

The position of Chalet Host offers a really rewarding and fulfilling way in which to spend 5 months in the snow.  It is a fantastic opportunity to meet new people and hold a position of real responsibility which will set you up with superb experience which is adaptable to so many future roles you may take on. 

Whilst completing a cookery course is likely to improve your application with Powder White, what is more important to us is your ability to work as part of a team, act on your own initiative and prove an excellent work experience record both in and out of catering. We feel it essential that a strong understanding of hard work is an absolute necessity; therefore if you are just leaving school or University, we will be looking for you to complete a prolonged period of relevant employment between now and the start of the season. We ask you to please be understanding and accepting in this respect - we are currently experiencing a huge demand for very few jobs we have available therefore it is unlikely that a short or basic cookery course alone will be enough to secure a role with us.

What the position of Chalet Host / Couple involves:

Catering:

  • Preparing cooked & continental breakfasts, afternoon teas, pre-dinner canapes and 4-course evening meals taking into account guests' dietary requirements
  • Provide early evening meals for children as appropriate
  • Keeping the kitchen and dining areas clean and compliable with hygiene regulations at all times

Housekeeping and Maintenance:

  • Oversee & take overall responsibility for the cleanliness of your chalet observing the highest standards required by Powder White
  • Involvement in full chalet changeover on arrival / departure day
  • Adhere to Company hygiene standards at all times as set out in training
  • Re-stack, light fire and clean grate on a daily basis if applicable
  • Shopping, managing your own shopping/ordering list and carrying out weekly stock-takes
  • Checking and storing clean linen immediately it is returned from laundry whilst keeping up to date inventories
  • Maintaining sufficient stocks of dried goods, bathroom accessories, cleaning materials and selection of wines

Budgeting:

  • Budgeting and controlling chalet float - receipts for all purchases
  • Complete all company paperwork including weekly chalet accounts

Service:

  • Ensuring that our guests benefit from the highest possible service with a 'Nothing is too much trouble' ethic
  • Creating a warm, friendly, safe and welcoming environment whilst ensuring a professional working relationship with guests
  • Booking restaurants and taking responsibility for smooth delivery of guest ski passes, helping with ski hire and tuition
  • Dealing with any complaints in the appropriate manner, taking immediate action to resolve and notifying your manager
  • Project a professional company image at all times - wearing correct uniform and ensuring person appearance is always of highest standard

Abilities Needed & Expectations:

Qualifications & Requirements:

Personable and outgoing personality

EU passport & UK National Insurance number essential

Ability to act under pressure & keep a clear head

Previous hospitality & entertaining experience

Good team player

Relevant customer service experience

Excellent guest relations & interpersonal skills

Cooking qualification or proof of professional cooking experience / Excellent relevant work experience in and out of catering sector

Hard-working and self-motivating work ethic

Relevant house-keeping, cleaning or bar-work experience

Being pro-active and ability to think for yourself

Buying, ordering and/or budgeting experience preferred

Professionalism and flexibility

Conversational French or German ideal, but not essential

Salary  for these positions is very competitive - we believe that the days of hard-working staff earning pure pocket money are well and truly over. 

To apply for this position, please send us a copy of your CV with a recent photo, a 6-day 3-course evening meal menu plan with a covering letter to our London office or mail this to recruitment@powderwhite.com    

We are happy to recommend the following cookery schools who provide super short-courses geared to running your own chalet.  For more information, click on the links below:

Ballymaloe Cookery School     Edinburgh School of Food & Wine     Orchards School of Cookery      Cookery at The Grange     Leiths    

Natives Chalet Courses    Tante Marie School of Cookery     Food of Course     Cooking with Rosie     The Avenue Cookery School

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Address: 11b Osiers Road, London SW18 1NR  |  +44 (0)20 8877 8888 (UK call rates)  |  Email:
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