This is probably the most challening and demanding of the posts we have available, but it promises to offer a most rewarding experience. Our Resort Managers hold total responsibility within their resort. The role is very diverse and will include everything from staff management to stock-control or from guest welfare to chalet maintenance.  It is a non-stop role and requires total commitment and pro-activity.

What the position involves:

• Ensuring that our guests are receiving the highest standards of service
• Managing and overseeing the resort team which will consist of Chalet Mangers, Chalet Cleaners and Drivers/Handymen
• Maximising communications between resort and the London office to ensure the smooth-running of your resort
• Heading up and working as part of a small, focused resort team
• Maintaining and developing supplier relations in resort ensuring all guests receive correct ski packs as ordered
• Overseeing arrivals & departures on changeover day 
• Developing and maintaining relationships with guests from week to week through regular chalet visits
• Holding weekly resort meetings for your team of staff
• Completing all paperwork efficiently and accurately including weekly accounts returns
• Ensuring that all members of your team are carrying out their roles with efficiency and to the high Powder White standards 
• Taking responsibility for all Powder White monies held in resort
• Overseeing regular stock-takes of food goods, chalet suppliers, linen and wine
• Ensuring the maintenance of resort vehicles where applicable
• Overseeing any maintenance issues and ensuring the correct care of all Powder White property including staff accommodation

Abilities Needed & Expectations:	Qualifications & Requirements:
Personable and outgoing personality	EU passport & UK National Insurance number essential
Ability to act under pressure & keep a clear head	Previous hospitality experience
Good team player with ability to lead by example	Relevant customer service experience, ideally in the travel industry
Excellent guest relations & interpersonal skills	Previous team management experience
Hard-working and self-motivating work ethic	Good accounting & budgeting experience
Being pro-active and ability to think for yourself	Computer literacy in Word and Excel
Very good numeric, administrative & organisational skills	Preferably educated to degree standard but not essential
Good communication skills with a sense of humour	Fluent French or German preferred
Professionalism and flexibility	Full, clean driving license

Salary package for these positions ranges from  £28k to £32 per annum pro rata to include your own apartment, salary, food allowance, ski benefits etc.

To apply for this position, please send us a copy of your CV and recent photo with covering letter  to our London office or mail this to info@powderwhite.com.   

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