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Wunderbar Lodge, 3 star - St Anton

Wunderbar Lodge

Wunderbar Lodge Ground Floor
Wunderbar Lodge Ground Floor
Wunderbar Lodge First Floor

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Terms and Conditions

Accommodation Terms

TERMS & CONDITIONS

These Terms and Conditions have been designed to provide Clients with all the relevant information required to facilitate the booking process with The Supplier.

These booking conditions apply to all holidays booked with The Supplier.

“The Supplier” is legally registered in Austria (company no: LA-GISA 33971315/3-2021), licenced to trade at Gassli 1, St Anton am Arlberg, 6580. (Referred to in this document as “us” or “we” or “The Supplier”)

“The Client” means all persons included in the booking (represented by the Party Leader and named on the Booking Form within ten weeks of departure) including anyone who is added or substituted at a later date. (Referred to in this document as “the Client” or “you” or “your”).

“The Party Leader” refers to the individual who makes the booking on behalf of the Client.

“Our services” are those services provided by The Supplier directly, such as food and accommodation. All other services provided by external suppliers, such as, but not limited to, third party transfers, childcare, ski lessons, ski-hire and lift passes, are not classed as part of “our services”, even if booked on The Client’s behalf by The Supplier.

  1. Quotation
  • All prices published or quoted are in Euros (EUR). All written quotations are valid for a period of fourteen days from the date of issue. Errors in costing are extremely rare, but should there be an obviously incorrect price, we will issue a new quotation and we will not be bound by the incorrect amount quoted.
  • Any prices shown in another currency are for conversion rate comparison only. The Client must be aware that conversion rates fluctuate and that The Supplier holds no responsibility for these fluctuations. All prices are agreed in Euros.
  • The Supplier reserves the right to increase or decrease the accommodation prices published on the internet or quoted at any time. We do however guarantee that once we have confirmed your booking the price is fixed unless you wish to amend the booking.
  1. Your holiday contract with The Supplier
  • You must read these booking conditions carefully before booking your holiday with The Supplier. The Party Leader accepts the booking conditions on behalf of all persons within the Client party. It is the Party Leader’s responsibility to bring these booking conditions to the attention of all persons included in the booking.
  • We reserve the right to change our booking terms and conditions without notice. If you have already booked a holiday before any changes you have the option to stay with the booking terms and conditions from your booking date. You will be notified in writing of any proposed change and you must accept or refuse this within 28 days. If you make no contact then it is taken as you have accepted the new booking terms and conditions.
  • The contract is made on the date we issue your booking confirmation. No contract or obligation exists before this date. The booking confirmation will be issued when The Supplier is in possession of a deposit payment or full payment of the total holiday cost (as applicable). Detailed in Clause 3.
  • Your booking of a holiday with The Supplier confirms you understand and accept all terms and conditions laid down in our “Booking Terms and Conditions”.
  • When you receive your confirmation invoice, please check all the details carefully to ensure that they are correct. If there are any discrepancies in the confirmation invoice, please bring these to our attention within 7 days of issue, otherwise we will assume that the details shown are correct.
  • This contract does not apply to any services not classed as part of “our services”, such as childcare, ski lessons, ski hire and lift passes. We have no liability or obligation in relation to these services.
  1. Booking, deposits and payments for services provided by The Supplier
  • A non-refundable deposit of 25% of the total holiday cost is required at the time of booking. The submission of the booking form by the party leader signifies an acceptance of these terms and conditions by all group members.
  • The Supplier will issue confirmation of your booking when the full deposit and booking form have been received and cleared. Only from the date of this booking confirmation does any contract or obligation exist between The Supplier and The Client.
  • The Final Balance, along with any additional agreed extras, is due 10 weeks prior to your arrival (Balance payment date).
  • For bookings made within 10 weeks of arrival, the deposit and final balance are both due on booking.
  • The Party Leader will be liable for full payment for all persons in the Client party and for any other persons added or substituted at a later date. If payment has not been received by The Supplier by the Balance Payment Date, we will have the right to cancel the booking and retain the deposit, and re-sell the holiday without notice. (In reality The Supplier will make every effort to contact The Client and only cancel your holiday without notice if we have been unable to make contact).
  1. Third Party Services
  • We may make bookings on your behalf with third parties (for example ski schools, ski hire providers, the lift pass office, childcare providers, restaurants and transfer companies). All third party bookings are subject to the terms and conditions of the provider. All contracts made are between you and the third party provider. We do not enter into any contract with third parties, and do not have obligation for any matter arising from a third party provider. We do not offer any comment on the standard of services they may provide. All disputes must be taken up with the provider directly, including requests for refunds, even if we have paid the supplier on your behalf.
  • Bookings will be made on your behalf on the basis of the information you supply (e.g flight times for airport transfers). If the information supplied is incorrect you will be billed for any charges incurred by The Supplier.
  1. Booking amendments and cancellations
  • You may request alterations to your booking and proposed itinerary at any time prior to your departure. In such occasions The Supplier will do everything we can to try to accommodate you. Any requests shall not be taken to form part of the contract until any additional costs have been paid by The Client, and the alteration has been confirmed in writing by The Supplier.
  • If you decide to cancel your holiday, you should let us know immediately in writing by email or letter. The date of the cancellation will be deemed as the date we receive the email or letter. If you cancel your holiday for any reason a cancellation charge is due as stipulated below. Please ensure your insurance covers cancellation of your holiday for any reason.
  • If the client does not arrive in resort or at the airport (as applicable), without the prior knowledge of The Supplier, your holiday will be cancelled without notice and the below charges apply.

Cancellation charges:
10 or more weeks prior to arrival 25%of total holiday cost(loss of deposit)
7 – 10 weeks prior to arrival 50%of total holiday cost
4 – 7 weeks prior to arrival 75% of total holiday cost
4 or less weeks prior to arrival 100% of total holiday cost

  1. Changes or cancellation by The Supplier
  • In exceptional circumstances it may be necessary for The Supplier to cancel a confirmed holiday. We must reserve the right to do so. In the very unlikely event we need to make a cancellation for reasons not classed as “force majeure” then we will offer you a full refund of all monies paid. We accept no legal liability and will pay no compensation.
  • In the case of us making a major alteration to your holiday, you may select either a full refund of all monies paid or the altered holiday offered by us. Change of dates or removal of exclusive use of the chalet are classed as major alterations. All other alterations, including change of room, are classed as minor alterations and no offer of refund is applicable.
  • The refund of all monies paid is the full limit of our liability, we accept no liability for any other costs incurred to you, including charges for cancellation of your travel and cancellation of other services, for example ski hire, ski lessons, lift passes and childcare.
  • In the case of alteration to, or cancellation of your holiday due to force majeure then no refund will be given. Force majeure is unusual circumstances outside our control, including, but not limited to, war, threat of war, terrorist action or threatened terrorist action, riots, industrial action, natural or nuclear disasters, health epidemics/pandemics, fire, flooding or adverse weather conditions, closure of ports and airports, closure of borders/international travel restrictions or similar events.
  1. Insurance
  • It is a condition of booking that all guests must have adequate personal travel insurance for their holiday, to include adequate liability for the following:
    • Emergency medical expenses to include mountain rescue, ambulance charges and repatriation costs.
    • Winter / summer sports insurance to cover any and all activities that you may undertake in resort.
    • Cancellation or curtailment of your trip.
    • Travel and transfer delays and cancellations.
    • Third party risks and costs incurred from damage to property or adjacent properties during your stay caused by you or any member of your party, your employees or your visitors to the property.
    • Holiday cancellation due to illness / emergencies / medical reasons.
  1. Your responsibility to The Supplier
  • Whilst on a holiday with The Supplier, you promise to behave in an acceptable manner which does not threaten the condition of the chalet or disturb the enjoyment of other guests or neighbours.
  • The Supplier does not charge a deposit, however reserve the right to charge The Client for any damage to our property and for any unusual cleaning. This must be paid within 24hrs else we reserve the right to terminate this contract and all services we provide to you, including accommodation, food and transfers.
  • For the comfort of our guests and for safety reasons, we would like to remind our guests that the chalet is exclusively non-smoking. Guests who wish to smoke may do so outside in designated areas.
  • It is the condition of every booking that each member of your party is covered by personal insurance as stated in Clause 7.
  1. Our responsibility to you
  • We promise that our website information is correct to the best of our knowledge at the time of writing. Information relating to the resort and prices for additional services can change and we will make every effort to inform you of these if they occur.
  • We take no responsibility of any actions or omissions of The Supplier personnel outside normal working times, including voluntary skiing and socialising with guests.
  • We take no responsibility for any persons not employed The Supplier, even if they are a third-party supplier connected to us.
  • We have in place health and safety systems required by Austrian law, however we must remind our Clients to act with reasonable due diligence and care at all times.
  1. Weather
  • Despite the best efforts of The Supplier, temperature and weather conditions in the Mountains can be unpredictable and challenging. We do not always guarantee that ice and snow can instantly be removed from all areas around the chalet and accept no liability for accidents/injuries occurring under such circumstances.
  • The risk of your holiday being adversely affected by weather conditions has to be accepted. The Supplier shall not be liable for any loss, delay or costs connected with, or arising out of, adverse weather conditions, including blocked roads, missed flights and airline delays. If you miss your return departure and extra accommodation or alternative travel arrangements are required, we will not be responsible for this cost.
  1. Chalet facilities
  • We make every effort to ensure that all advertised chalet facilities are in full working order. In the event of their failure all efforts will be applied to ensure continuous provision of these facilities. In a mountain resort it can take longer to rectify any problems that may occur than you might expect in the U.K., especially involving trades persons and during the holiday periods. Please bear this in mind when we are dealing with any issues. However no down-time of any of the above will constitute any refunds if circumstances are outside our means.
  1. Additional payments
  • Upon request, The Supplier will make purchases on your behalf both before and during your holiday. Any such purchases shall be paid in full prior to departure from the chalet.
  1. Check-in / check-out
  • The chalet will be available for you from 16:00 (4pm) on your day of arrival.You are required to vacate the property by 10:00 (10am) on your departure day (unless otherwise agreed). Please do inform us if your arrival and departure is outside of these times and we will do our very best to accommodate you.
  1. Lost or stolen property
  • In the event that guests lose property while on holiday, or leave items in the chalet when returning home, no responsibility will be accepted by The Supplier in the event that the property is not recovered or returned. The Supplier cannot accept any responsibility for theft from the chalet or at any other time during your holiday. Postage and packing will be charged for the return of left items.

COVID-19 POLICY FOR WINTER 2021/2022

If, in the 7 calendar days prior to the start of your holiday with The Supplier, your holiday is unable to go ahead due to one of the Covid-19 reasons listed below, you will be entitled to a credit note for 100% of the payments you have made, to be used up until the end of the 2022/2023 winter season.

  1. The Austrian authorities impose regional or national restrictions which result in the closure of the Austrian border to non-residents.
  2. All ski lifts in the resort are closed due to coronavirus restrictions imposed by the Austrian authorities.
  3. An instruction by the local authorities in Austria to close our chalets as a result of Covid-19.
  4. The party leaders home country impose travel bans to Austria.
  5. You would be required by the Austrian authorities to quarantine / self-isolate in Austria on arrival for more than 24 hours.

The above reasons must be in place and effective at the time your holiday is due to take place.

In no circumstances are we responsible for any other expenses including without limitation, the cost of flights or any other form of transport.

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Chalet description

Sleeps 9 to 11 people

Wunderbar Lodge is truly wonderful. This traditional Tyrolean chalet is all about location and accommodates 9/11 Guests. If you're looking for a truly personalised experience with the option to add on Breakfasts & Evening Meal Deliveries, you need look no further! 

Amazing Location | Close to Lifts | Freestanding Chalet | B&B Option | Evening Meal Delivery Option | Alcohol Welcome Pack | WiFi | Parking | Dogs Welcome | Bootwarmers

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What's included?

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Chalet room information

  • Bedrooms 1-4: - 4 x spacious Austrian Twins, all with washbasin
  • Bedroom 2: - Single with washbasin

Chalet facilities

Also Available Self-Catered

Bed & Breakfast

Complimentary Wine & Beers

Authentic Alpine Charm

Beds made upon arrival

Catering Options

Cleaning services

Concierge Service

Dogs Allowed

End of stay cleaning included

External Parking for 1 car

FREE Wifi Access

Hairdryer

Ski lockers with heated boot warmers

Towels & Bathroom Accessories

  • Prices & availability
  • Property details

    Lively Apres
    Short Transfer
    Vast Area
    Bucket List Resort
    Great Off Piste
    All Rounder
    Snowpark
    Adrenaline Junkie
    Non-Ski Friendly
    Fantastic Restaurants

    We are delighted to present the stunning ‘Wunderbar Lodge’, opening December 2021! Wunderbar Lodge is a centrally located, traditional Austrian Chalet, oozing with history and charm. As one of the few-remaining historical buildings in St Anton, we can ensure your stay will be complete with all the comforts needed to really feel at home! Perfectly located, this is a true ski-in, ski-out chalet, hidden on a quiet street only 20 metres from the Rendl Lift station and 200 metres from the pedestrianised zone.

    You will be warmly welcomed to Wunderbar Lodge by a gorgeous British couple who have made St Anton their home. They are living the dream by offering a home-from-home personalised service with catering and housekeeping options (see below). This truly is a unique chalet which we can't recommend highly enough - you might even be lucky enough to meet Percy their friendly dog!

    • Sleeps 9 guests
    • 5 bedrooms
    • 2 bathrooms (both with loo)
    • 1 guest loo
    • Additional Shower-room with loo on ground floor (needs a bit of updating but fully functional!)
    • Private Garden

    BEDROOMS:
    – 4 spacious double bedrooms (all beds are Austrian twins)  
    – 1 x single bedroom
    – All bedrooms contain a basin.

    BATHROOMS:
    – 2 shared bathrooms with large walk-in showers and WC
    – 1 WC.

    COMMUNAL AREAS:
    – Traditional wood panelled living room with television.
    – Cosy dining room with a large table, sitting 9 comfortably.
    – Kitchen area containing all necessities for a self-catered stay.
    – Boot room with heated boot rack. 
    – Private South-facing garden with beautiful views of the Rendl mountain.

    LOCATION, LOCATION, LOCATION

    Wunderbar Lodge boasts one of the best locations in St Anton! Situated on a quiet residential road, you are literally a stones throw from the beautiful Rendl home-run (Red no.1) and the Rendlbahn lift station. 

    • 20m from the Rendlbahn
    • 250m from the Galzigbahn
    • 200m from the town centre
    • 500m from the train station

    To help get the party started, an alcoholic ‘welcome pack’ will be included, at no extra cost. On arrival, you will find the following alcoholic provision:

    • 1 case Austria red wine
    • 1 case Austrian white wine
    • 1 case Austrian beer 

    To personalise your holiday even more, there are additional options of:

    • Personal Shopping Service (payable & subject to a service charge)
    • Up to 6 x Breakfasts = €125 per day, based on 5+ people
    • Up to 6 x Evening Meal Deliveries = (1 course of good wholesome apres-ski food!) @ €15 per person, per meal (minimum 5 guests)
    • Up to 6 Days Housekeeping = €50 per day
    IMAGES

    The chalet is currently undergoing a full renovation and re-decoration. Please note that photos shown were taken before work began. We look forward to sharing updated photos and chalet improvements.

    Average snow history

    2012/13
    612cm
    2013/14
    493cm
    2014/15
    458cm
    2015/16
    589cm
    2016/17
    489cm
    2017/18
    755cm

    Weather    6 October 2017    8:00AM

    Temperature
    -2 to 0 degrees
    Snowfall
    6

    Weather

    2012/13
    612cm

    2013/14
    493cm

    2014/15
    458cm

    2015/16
    589cm

    2016/17
    489cm

    2017/18
    755cm

    6 October 2017    8:00AM

    Temperature
    -2 to 0 degrees
    Snowfall
    6
  • Resort at a glance
    St Anton
    Lively Apres
    Short Transfer
    Vast Area
    Bucket List Resort
    Great Off Piste

    Average snow history

    2012/13
    612cm
    2013/14
    493cm
    2014/15
    458cm
    2015/16
    589cm
    2016/17
    489cm
    2017/18
    755cm

    Weather    6 October 2017    8:00AM

    Temperature
    -2 to 0 degrees
    Snowfall
    6

    St Anton is possibly one of the most hardcore resorts in Europe, combining some of the best on- and off-piste skiing in the northern Alps. As Austria’s leading ski resort, St Anton has earned itself a well-deserved spot in the world’s top 5 ski resorts and the Austrian après ski is nothing short of legendary.

    Skiing here can be challenging, especially in the Galzig area, but your pass gives you access to a substantial 305km of varied terrain in the Ski Arlberg area.You cannot talk about St Anton without mentioning the après ski - starting early and hard, it is not for the faint-hearted.

    St Anton piste map

    St Anton piste map

    Weather

    2012/13
    612cm

    2013/14
    493cm

    2014/15
    458cm

    2015/16
    589cm

    2016/17
    489cm

    2017/18
    755cm

    6 October 2017    8:00AM

    Temperature
    -2 to 0 degrees
    Snowfall
    6

    Activities

    Cross Country Skiing
    Horse Sleighs
    Ice Skating
    Paragliding
    Spas Wellness Center
    Sports centre
    Swimming
    Tobogganing
    Torch Lit Descent

    Travel

    Innsbruck Airport
    1h
    92km
    Friedrichshafen Airport
    1h 45m
    129km
    Memmingen Airport
    2h 15m
    171km
    Zurich Airport
    2h 30m
    169km
    Munich Airport
    2h 45m
    225km
    Sat-nav: Lat: 47.13° N Long: 10.27° W

    If you book your flights with us you can book a shared or private transfer from the airport to the resort as part of your booking. Even if you don't book flights through us we can organise transfers for you - just give us a call on +44 (0) 208 877 8882.

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