TERMS AND CONDITIONS
General Terms and Conditions (hereinafter referred to as “GTC”)
Hotel Schwarzer Adler, St. Anton am Arlberg
Unless the following provisions provide to the contrary, the general terms and conditions for the hotel industry in the current version apply (General Terms and Conditions for the Hotel Industry):
No Smoking Policy
All rooms are no smoking
The bar has a seperate smoker‘s lounge
All prices exclude the local tax of € 2,60 per person (as of 16 years of age) and night
A reservation is deemed confirmed upon full payment of the deposit and disclosure of the guest’s credit card information. In case of short-term reservations (within three weeks of arrival), the deposit requirement can be waived. The deposit is due immediately upon request of its payment in the amount of:
€ 800 per double room
€ 300 per single room
€ 1.000 per apartment
€ 960 per junior suite
In summer, a credit card number only is required to secure the booking.
up to 1 month before arrival – free cancellation
as of 1 month up to 1 week before arrival – 70% of the value of the reservation
within the last week before arrival – 90% of the value of the reservation
no-shows, delayed arrivals or earlier departures – entire value of the reservation (100%)
up to 1 week before arrival – free cancellation
as of 1 week, for no-shows, delayed arrivals or earlier departures – entire value of the reservation (100%)
Travel Cancellation Insurance
We recommend the conclusion of a travel insurance policy. This insurance would cover the cancellation fee in case of an accident or in case of sickness of the insured or one of his/her family members before the start or during the trip. Please see www.europaeische.at
Cancellation Policy in the Hotel Restaurant and the Restaurant Aquila
Reservation can be cancelled free of charge up to 12 hours before the time of the reservation.
Reservations for 6 persons or more that are cancelled later than 12 hours before the time of the reservation will be subject to a cancellation charge of € 50 per person.
As of 10 minutes beyond the reservation time no-shows lose their right to the reserved table. The reservation will be automatically cancelled and cancellation fees may apply.
Discounts for Children and for an Extra Bed for Adults
0-5 years of age 100% (free)
6-10 years of age 75% reduction
11-15 years of age 60% reduction
16 and 17 years of age or a third adult in a room 40% reduction
free until the age of 15 year
16 and 17 years of age or a third adult 40% reduction
Deduction for Room with Breakfast only
Winter and summer: € 10 per person (as of 16 years of age) and per day
Surcharge for breakfast, dinner and half-board in the hotel with bookings at the Adler Apart (from 16 years)
Breakfast: € 23 per person and day
Dinner: € 38 per person and day
Half-board: € 61 per person and day
Breakfast: € 20 per person and day
Dinner: € 35 per person and day
Half-board: € 55 per person and day
An early reservation is necessary!
Surcharge for short stays / single occupancy deduction
Surcharge for short stays plus 10% (4 days or less)
Single occupancy deduction minus 20% from room price (per night)
Pets are not allowed.
Surcharge for room service € 5
Charge per day € 10
Parental Supervision in the Spa Area
Children under 12 years of age are allowed into the spa area only under parental supervision.
Adolescents under 16 years of age are not allowed in the outdoor pool area, the sauna area and the quiet area.
Methods of Payment
We accept the following methods of payment: cash, Maestro, MasterCard, Visa
Volksbank Landeck, St. Anton
IBAN: AT23 4585 0005 1000 1718
Check-in / Check-out
Check-in as of 3 pm
Check-out by 11 am
Interest on Arrears / Reminder Fee and Collection Expenses
The invoiced amount is due upon receipt when checking out. An arrears interest rate of 15% p.a. will be applied on all amounts outstanding. € 30 per reminder will be charged. The defaulter will be liable for all collection expenses incurred.
House Rules and Regulations
The current House Rules and Regulations are applicable to all the premises of the hotel.
Liability for Damages
Any damage to the hotel and its inventory caused by the guest or people he/she is responsible for are the responsibility of the guest, regardless of whether or not the damage was caused only through negligence. In case of damage, the guest upon check-out is required to pay a surety for the cost of repair or replacement. The list of damages and their respective surety amounts will be published in the House Rules and Regulations.
Choice of Jurisdiction
Excepting consumer jurisdiction, the competent court of Landeck shall have jurisdiction over all disputes.
The Hotel Schwarzer Adler combines a rich history with modern comforts making for a superb 4 star hotel in the heart of St Anton. Situated on the pedestrianised zone, access to the village centre and skiing is superb and with wonderful facilities, restaurant and bar, this truly is a great choice.
Central Location | Wellness Centre | Indoor Pool | Massage | Sauna | Hammam | Parking | Fitness Suite | Restaurant & Bar | WiFi
We know how valuable your skiing time is to you so that is why we can to pre-book your lift passes for you, to save you the time and hassle of doing it once in resort. And most importantly, no additional charge or hefty currency bank charges! The lift passes will be ready and waiting for you in your chalet/hotel/apartment, so you can hit the slopes immediately... You can book these at any time after you've booked. Call us on +44 (0)20 8877 8888.
The last thing you want to do at the start of your holiday is queue up in a crowded ski hire shop. We understand this and that is why we offer to pre-book all your equipment so that it is ready and waiting for you. You can either collect it from the shop yourself or some shops even offer a chalet fitting service, where all the equipment will be brought around to the chalet, thus avoiding the ski hire shop completely. Call us on +44 (0)20 8877 8888.
Ski school can be a real hassle to organise so let us do all the hard work for you. We have built relationships with the top ski schools in most ski resorts and we can book lessons for all ability levels, both private and group lessons. For Christmas, New Year, Russian New Year and February Half Term, we strongly advise pre-booking your lessons as soon as possible as the group lesson and private lesson slots get booked up very quickly. You can book lessons at any time after you've booked. Call us on +44 (0)20 8877 8888 or fill in the Ski-School Request Form
Transfers from the airport to your accommodation and vice versa is available through Powder White. If you need transfers arranged, please contact us on +44 (0)20 8877 8888 or fill in the Transfer Request Form
Is not included and, on chalet bookings, will be added to your confirmation invoice. Local Tourist Tax for Hotels & Apartments is payable directly to the supplier in resort.
Each chalet booking requires a deposit of between £250 & £500 which is held as security against any damages, breakages or monies owing to Powder White. Details of this will be shown on your Confirmation Invoice and further information can be found in our Terms section. Apartment Residences vary so please enquire at time of booking.
There has been a problem with this booking, please call us on +44 (0)20 8877 8888.