Terms & Conditions
In these terms and conditions, ‘we/us’ shall mean The Supplier and ‘you/the client’, shall mean the person in whose name the booking is made under. ‘You/the client,’ shall take responsibility for all persons on whose behalf the booking is made.
The following terms and conditions form the basis of your contract with The Supplier. Please read them carefully as they set out the respective rights and obligations, for both, you, the client, and, us, at The Supplier. Your contact is with The Supplier. No contract shall exist between The Supplier and the client until the The Supplier Booking Form and the deposit/full holiday cost have been received by us, and when a confirmation invoice has been sent to you by us.
We accept correspondence via telephone, email, and post. However, for a booking to be held as final, you must complete and submit the The Supplier Booking Contract provided by us, accompanied by a 40% deposit of your holiday cost. We will then send you a letter of confirmation and invoice for the balance of the holiday cost. A contract shall then exist between you, the client and us at The Supplier. Balance of payment is due 12 weeks prior to your arrival. If you book within 12 weeks of your arrival date, you must forward the full cost of the holiday with the booking form. If full payment is not received 12 weeks prior to arrival, we at The Supplier have the right to cancel your booking. Methods of payment include electronic funds transfer, cheque and credit card. All cheques are made payable to The Supplier.
3) Cancellation by Client
A cancellation must come in the form of a written and signed document from the client who signed the booking form. The following charges will apply once the written confirmation has been received.
Number of weeks prior to arrival
% Cancellation charges
More than 12 weeks
Loss of full deposit
10 to 12 weeks
50% of holiday cost
8 to 10 weeks
75% of holiday cost
Less than 8 weeks
100% of holiday cost
4) Cancellation or alteration by The Supplier
If in the unlikely event that The Supplier has to cancel or alter your holiday, you will be notified as soon as reasonably possible and offered a full refund or comparable holiday. We will not be held liable for cancellations due to unusual and unforeseeable circumstances beyond our control.
5) Web page and brochure content
We have designed our website and brochure to be informative and user friendly. However, whilst every care has been taken to ensure the accuracy of this content, The Supplier will not be held liable for any errors or omissions. If you notice anything you deem to be inaccurate, please contact us.
Clients undertake to behave in a responsible manner. If, in our opinion, a client is likely to cause unwanted distress, annoyance or danger to The Supplier staff, other clients or any relevant third party, we reserve the right to terminate the holiday of the client without compensation. We also reserve the right to invoice the client or charge the debit/credit card of the client for all breakages or damages.
7) Breakages and Damage
Clients are liable for any breakage, damage or loss to the chalet accommodation and its contents, whether the breakage, damage or loss is accidental or deliberate. All repair, breakage and damage costs must be paid prior to you departing the chalet. The Supplier has the right to invoice the client or charge their debit/credit card for all breakages, damages or losses that remain unpaid at time of departure. The Supplier reserves the right to terminate a clients holidays whose behaviour is detrimental to The Supplier.
In spite of all our best efforts, we recognize problems sometimes do occur. If you have a complaint please inform us immediately in order that we have an opportunity to rectify the problem, ensuring only minimal disruption to your holiday. If you feel your complaint hasn’t been dealt with in a satisfactory manner, it must be followed by a formal letter of complaint, received by us within 4 weeks of your departure date. If in the unlikely event that the dispute cannot be resolved amicably, the matter may be sent to the Chartered Institute of Arbitration for resolution.
It is a condition of our accepting your booking that all members of your travelling party have adequate travel insurance cover for your skiing holiday. Please ensure you have your documents with you when travelling, as they will be required immediately in the event of any incidents.The Supplier will require details of all client policies, including Insurance Company and policy number, prior to your travelling. If you require help in obtaining an adequate insurance policy, we are able to purchase a policy for you at an additional cost.
As part of our service, we provide complimentary in-resort transfers to your ski station of choice within the Chamonix Valley. We provide one complimentary drop off in the morning and one complimentary pick up in the afternoon. For ski transfers out of the Chamonix Valley (Courmayeur, Verbier, Saint Gervais or otherwise), a supplement is charged per vehicle. For unlimited in-resort driving, a supplement is charged per vehicle with the capacity to carry 8 guests at one time. Airport transfers are not included within the package but we are happy to arrange as required.
11) Personal Belongings
The Supplier are at no time held responsible for the loss or damage to personal items of the client, including money. Personal items remain the sole responsibility of the client..
12) Visas and Passports
All clients must be in possession of a valid passport along with the necessary visas to allow entry into France and Switzerland. Any costs or fines incurred due to failing to meet such requirements will be the sole responsibility of the client.
Traditional free standing log cabin in the Chamonix valley accommodating up to 8 guests with daily breakfast and afternoon tea and 4-course fine dining on 5 nights out of 7. This charming chalet boasts an outdoor hot tub and sauna, ski-in ski-out access to the slopes and a lounge area with a large open fire place. This is a perfect option for families or friends looking for a stunning chalet in a picturesque, peaceful location.
Fully Catered | Hot Tub | Sauna | Lounge Area | Fireplace| Wifi | Parking
Chalet Retreat is a charming and traditional ski chalet situated in the village of Argentiere in the Chamonix Valley. This lovely privately located 4 bedroom catered log ski cabin can sleep up to 8 guests. The location of this chalet is very unique and very special. Located in National Park Land, the chalet gives the ambience of being tucked away deep in the mountains. However, less than 5 minutes on foot has you into the village centre of Argentiere or to the base of the world famous ski area of les Grands Montets. Chalet Retreat is also perfect for families with younger children. The large and private chalet grounds provide endless opportunities for children to go exploring, build snowman/snow caves or go tobogganing.
Chalet Retreat enjoys a stunning and private location, approximately 800 metres from the world famous ski resort of les Grands Montets. 3-5 minute on foot takes you through the beautiful 18th century village lanes and to the lively bars and restaurants of Argentiere. Set slightly back from the village centre in vibrant national park, we invite you to come and experience the special ambience and the relaxing peace and tranquillity of the magical Chalet Retreat.
Ski in/ski out access to the les Grand Montets ski resort is possible via la Moraine cross country ski track, located 1 minute from the chalets front door.
To access ski areas in the Chamonix Valley with transport;
Rates are catered rates and include:
4-course fine dining dinner on 5 nights out of 7 nights | Well-selected house wines | Breakfast of your choice served daily | Afternoon tea with homemade cakes, served daily | Welcome Champagne on arrival | In-resort transfers | Daily housekeeping | L’Occitane Toiletries
Average snow history
Weather 6 October 2017 8:00AM
Average snow history
Weather 6 October 2017 8:00AM
Known as ‘The capital of the Alps’, Chamonix really is every back-country skiers dream, offering an off-piste mecca and wonderful traditional town for those looking for real French authenticity. Its also the gateway to the phenominal Vallee Blanche!
Sitting at the base of Mont Blanc, it has six large ski areas spread across the whole Chamonix valley. With its lively nightlife and huge array of restaurants, it really is a super choice!
If you book your flights with us you can book a shared or private transfer from the airport to the resort as part of your booking. Even if you don't book flights through us we can organise transfers for you - just give us a call on +44 (0) 208 877 8882.
There has been a problem with this booking, please call us on +44 (0)20 8877 8888.