Booking Conditions - Le Whymper
Standard cancellation and prepayment policy:
Any modification or cancellation (total or partial) must be written.
You will be charged a prepayment of 30% of the total price after reservation.
You will be charged 30% of the total price if you cancel in the 30 days before arrival.
You will be charged 100% of the total amount if you cancel the day of arrival or in case of no-show
The remaining amount is due on the day of arrival.
Special conditions for the New Year's Day from December 27, 2019 to January 1, 2020 and for the UTMB from August 27 to 31, 2019:
A prepayment of the total price will be charged for any reservation including a day of the UTMB
Not annullable and not refundable.
We do not accept personal cheques.
Specific Cancellation Policy - Standard :
We will charge 30% of your reservation on your credit card to confirm your booking.
This amount is refundable (cancellation without fees) for any cancellation up to 31 days before your stay.
For any cancellation within 30 days before your arrival, we will not refund the 30 % deposit.
For any cancellation on day of arrival or for a no show, the total amount will be charged on your credit card.
We know how valuable your skiing time is to you so that is why we can to pre-book your lift passes for you, to save you the time and hassle of doing it once in resort. And most importantly, no additional charge or hefty currency bank charges! The lift passes will be ready and waiting for you in your chalet/hotel/apartment, so you can hit the slopes immediately... You can book these at any time after you've booked. Call us on +44 (0)20 8877 8888.
The last thing you want to do at the start of your holiday is queue up in a crowded ski hire shop. We understand this and that is why we offer to pre-book all your equipment so that it is ready and waiting for you. You can either collect it from the shop yourself or some shops even offer a chalet fitting service, where all the equipment will be brought around to the chalet, thus avoiding the ski hire shop completely. Call us on +44 (0)20 8877 8888.
Ski school can be a real hassle to organise so let us do all the hard work for you. We have built relationships with the top ski schools in most ski resorts and we can book lessons for all ability levels, both private and group lessons. For Christmas, New Year, Russian New Year and February Half Term, we strongly advise pre-booking your lessons as soon as possible as the group lesson and private lesson slots get booked up very quickly. You can book lessons at any time after you've booked. Call us on +44 (0)20 8877 8888 or fill in the Ski-School Request Form
Transfers from the airport to your accommodation and vice versa is available through Powder White. If you need transfers arranged, please contact us on +44 (0)20 8877 8888 or fill in the Transfer Request Form
Is not included and, on chalet bookings, will be added to your confirmation invoice. Local Tourist Tax for Hotels & Apartments is payable directly to the supplier in resort.
Each chalet booking requires a deposit of between £250 & £500 which is held as security against any damages, breakages or monies owing to Powder White. Details of this will be shown on your Confirmation Invoice and further information can be found in our Terms section. Apartment Residences vary so please enquire at time of booking.
There has been a problem with this booking, please call us on +44 (0)20 8877 8888.