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Residence Le Grand Ermitage, 4 star - Chatel

Terms and Conditions

Accommodation Terms

GENERAL TERMS AND CONDITIONS OF SALE
Nemea Vacances SARL licence n°imo33100024 - rcs Bordeaux 521 203 588

Our general terms and conditions of sale comply with the provi¬sions of article R.211-12 of the French Tourism Code (modified by Decree No. 2009-1650 of 23 December 2009 –art.1), according to which “The provisions of articles R. 211-3 to R. 211-11 must be printed on brochures and travel contracts proposed by the persons referred to in article L. 211-1”.

ARTICLE R211-3
Modified by Decree No. 2009-1650 of 23 December 2009 – art. 1
Subject to the exclusions provided for in the third and fourth paragraphs of article L.211-7, any offer and any sale of travel or holiday services gives rise to the submission of appropriate do¬cuments which comply with the rules defined by this section.
In case of the sale of air travel tickets or travel tickets on regular lines not accompanied by services related thereto, the seller delivers to the purchaser one or more tickets for the entire trip issued by the carrier or under their responsibility. In the case of transport on de¬mand, the name and address of the carrier for whom the tickets are issued must be mentioned. The separate billing of various compo¬nents of a package does not exempt the seller from the obligations placed upon it by virtue of the regulatory provisions in this section.

ARTICLE R211-3-1
Created by Decree No. 2009-1650 of 23 December 2009 – art. 1
The exchange of pre-contractual information or the issuing of contractual terms and conditions is carried out in writing. They may be sent by e-mail under the terms and conditions of validity and the procedure detailed in articles 1369-1 to 1369-11 of the ci¬vil code. The name or corporate name and the address of the ven¬dor, as well as details of their registration are given in the register, detailed in (a) of article L.141-3 or, where applicable, the name, address and details of registration of the federation or union re¬ferred to in the second paragraph of article R.211-2.

ARTICLE R211-4
Created by Decree No. 2009-1650 of 23 December 2009 – art. 1
Before finalising the contract, the vendor must inform the cus¬tomer of prices, dates and other constituent details of the ser¬vices provided during the holiday, such as:
1. Destination, methods, characteristics and categories of the trans-port used;
2. Type of accommodation, location, standard of comfort and prin-cipal characteristics, type approval and tourist classification corres-ponding to the usages and regulations of the host country;
3. Restaurant services offered;
4. Description of the itinerary in the case of a tour;
5. Administrative and health formalities to be carried out by natio¬nals or by citizens of another member state of the European Union or a state which is party to the Agreement of The European Eco¬nomic Area, particularly in the event of crossing borders, as well as the deadlines for completing them;
6. Visits, excursions and other services included in the package or available at an additional cost;
7. The minimum and/or maximum size of the group for the ho¬liday or trip and, if the trip or holiday depends on a minimum number of participants, the final date for informing the consumer in the event of the trip or holiday being cancelled; this date may not be less than twenty-one days prior to departure;
8. The amount or percentage of the price to be paid by way of a deposit on conclusion of the contract and the schedule for paying the balance;
9. The price review procedures as specified in the contract pursuant to article R.211-8;
10. Cancellation conditions of a contractual nature;
11. The cancellation conditions specified in articles R.211-9, R.211-10 and R.211-11;
12. Information about taking out an optional insurance policy co-vering the consequences of certain circumstances of cancellation or an assistance policy covering certain specific risks, in particular the cost of repatriation in the event of an accident or illness ;
13. When the contract comprises air transport services, the infor-mation for each section of the flight, provided for in articles R. 211-15 to R211-18.

ARTICLE R211-5
Modified by Decree No. 2009-1650 of 23 December 2009 – art. 1
Prior information given to the consumer shall be binding for the vendor unless within it the vendor expressly reserves the right to change certain elements. In such case the vendor must clearly indicate how that change takes place and which ele¬ments it affects. In any event, changes made to such prior in¬formation must be given to the consumer before the contract is concluded.

ARTICLE R211-6
Modified by Decree No. 2009-1650 of 23 December 2009 – art. 1
The contract concluded between the vendor and the buyer must be in writing, produced in duplicate, one copy of which is to be given to the buyer, and signed by both parties. When the contract is agreed via e-mail, articles 1369-1 to 1369-11 of the civil code apply. It must contain the following clauses:
1. The name and address of the vendor, its guarantor and insurance company as well as the name and address of the organiser;
2. The destination or destinations of the journey and, in the event of a split holiday, the various periods and their dates;
3. The methods, characteristics and categories of the transport used, the dates and places of departure and return;
4. Type of accommodation, location, standard of comfort and prin-cipal characteristics, tourist classification in accordance with the usages and regulations of the host country;
5. Restaurant services offered;
6. Itinerary in the case of a tour;
7. Visits, excursions and other services included in the total price of the travel or holiday;
8. The total price of the invoiced services and an indication of any review of this invoicing in accordance with the provisions of article R.211-8;
9. An indication, if appropriate, of any fees or charges relating to certain services such as landing, disembarkation or embarkation taxes at ports and airports, tourist tax, if these are not included in the price of the service(s) supplied;
10. The schedule and method of paying the price; the last payment made by the buyer may not be less than 30% of the price of the travel or holiday and must be paid on delivery of the documents enabling the holiday or stay to be undertaken;
11. Any specific conditions requested by the buyer and accepted by the vendor;
12. The procedures by which the buyer may make a claim to the vendor for non-performance or poor performance of the contract, any such complaint should be sent as soon as possible, by registered delivery with return receipt, to the vendor and which may be re¬ported in writing to the organiser of the service provider concerned should it be required;
13. The last date for the vendor to inform the buyer of the holi¬day’s cancellation when the holiday is dependent on a minimum number of participants, in accordance with the provisions of para¬graph. 7 of Article 211-4;
14. Cancellation conditions of a contractual nature;
15. The cancellation conditions specified in Articles R.211-9, R.211-10 and R.211-11;
16. Details about the risks covered and the amount of cover for the insurance policy covering the consequences of the ven¬dor’s professional liability;
17. Information about the insurance policy taken out by the buyer covering the consequences of certain circumstances of cancella¬tion (policy number and name of insurance company) as well as the assistance policy covering certain specific risks, in particular the cost of repatriation in the event of an accident or sickness; in such case, the vendor must give the buyer a document specifying at least the risks covered and those excluded;
18. The final date for informing the vendor in the event of the buyer transferring the contract;
19. An undertaking to provide the buyer with the following information at least ten days before the scheduled departure date:
a) the name, address and telephone number of the vendor’s local representative or, failing this, the names, addresses and telephone numbers of local bodies that may be able to assist consumers, or, failing this, a telephone number through which the vendor may be contacted without delay;
b) for minors staying abroad, an address and telephone number via which the minor and/or the person in charge of them at the location of their stay may be contacted;
20. The clause covering the penalty-free cancellation and refund of sums paid by the buyer in the event of failure to provide information as required in clause 13 of article R.211-4;
21. The commitment to supply the buyer, within the time requested prior to the start of the stay, with departure and arrival times.

ARTICLE R211-7
Modified by Decree No. 2009-1650 of 23 December 2009 – art. 1
The buyer may transfer his contract to a transferee who fulfils the same conditions as itself for the holiday or stay as long as the contract has not yet come into force.
Unless there is a stipulation more favourable to the transferor, the latter must inform the vendor of its decision by registered delive¬ry with return receipt at least seven days before the start of travel.
In the case of a cruise, this timescale is increased to fifteen days. Un-der no circumstances shall such a transfer be subject to the vendor’s prior authorisation.

ARTICLE R211-8
Modified by Decree No. 2009-1650 of 23 December 2009 – art. 1
When the contract includes the express possibility of a price re¬view, within the limits provided for in article L.211-12, it shall state the exact method of calculation of upward and downward price variations, and, in particular the amount of related taxes, the currency or currencies which may have an impact on the price of the holiday or stay, the portion of the price to which the variation applies and the exchange rate of the currency or currencies used as a reference when establishing the price appearing in the contract.

ARTICLE R211-9
Modified by Decree No. 2009-1650 of 23 December 2009 – art. 1
If, before the buyer’s departure, it becomes necessary for the ven¬dor to modify any of the essential aspects of the contract, such as a significant price increase, and it fails to abide by the obligation of information specified in article R.211-4 clause 13, the buyer may, without prejudice to claiming compensation for any loss suffe¬red, and after having been informed by the vendor of this matter by registered letter with return receipt:
- either cancel their contract and secure an immediate refund of any monies paid, without penalty;
- or accept the change or replacement holiday offered by the vendor; an amendment to the contract specifying those changes shall then be signed by the parties; any price reduction shall be deducted from any monies still payable by the buyer and if the payment already made by the latter exceeds the price of the amended service, any over-pay¬ment must be refunded to him before his date of departure.

ARTICLE R211-10
Modified by Decree No. 2009-1650 of 23 December 2009 – art. 1
In the case provided for by article L.211-14, when, before the de-parture of the buyer, the vendor cancels the holiday, he must inform the buyer by registered letter with return receipt; without prejudice to claiming reparation for any loss suffered, the buyer shall receive an immediate refund of any monies paid to the vendor without pe¬nalty; in such case, the buyer shall receive compensation of at least the penalty he would have incurred if he had made the cancellation on that date.
The provisions of this article shall not impede the conclusion of an amicable agreement whereby the buyer accepts a replacement holi¬day offered by the vendor.

ARTICLE R211-11
If, after the buyer’s departure, the vendor is unable to provi¬de a preponderant part of the services provided in the contract, representing a not insignificant percentage of the price paid by the buyer, the vendor must immediately take the following action without prejudice to any claim for reparation of any loss suffered:
- either offer services to replace the initial services, bearing any ad-ditional cost and, if the services accepted by the buyer are of in¬ferior quality, the vendor must refund the price difference as soon as he returns;
- or offer other services to replace those initially planned, bearing any additional costs; if the services accepted by the buyer are of a lower standard, the vendor must reimburse the difference in price to the buyer as soon as he returns home; or, if it is unable to offer any replacement service or if these are refused by the buyer on valid grounds, provide the buyer, at no additional cost, travel tickets so that he can return to the point of departure or to another place accep¬ted by both parties under conditions deemed to be equivalent.
The provisions of this article are applicable in the event of non-com-pliance with the obligation provided for in article R. 211-4.

SPECIFIC TERMS AND CONDITIONS OF SALE
Applicable to all of the following companies : SAS LA SOULANE RCS BORDEAUX 393 543 772 - SARL KERMAEL RCS BORDEAUX 429 495 716 - SARL VILLAGE CLUB ST BRICE RCS BORDEAUX 421 162 975 - SARL LE GRAND TETRAS RCS BORDEAUX 424 767 143 - SARL LES TERRASSES DE L’OCEAN RCS BORDEAUX 492 149 919 - SARL NE¬MEA PEYRAGUDES RCS BORDEAUX 521 203 588 - SARL LA DOMANIALE RCS BORDEAUX 437 927 163 - SARL EURANCELLE RCS BORDEAUX 423 398 999 - SARL LE MAS DES OLIVIERS RCS BORDEAUX 531 219 087 - SARL NEMEA IMMO RCS BORDEAUX 509 663 795 - SARL NEMEA VACANCES RCS BORDEAUX 521 203 588 - SARL LES KER RCS BORDEAUX 790 360 416

BOOKINGS
When booking, you must pay a deposit equivalent to 25% of the overall price of your stay, the administration fees in accordance with the price conditions in force and the full amount of the cancellation insurance if you choose to take it out. The balance must be paid at least 30 days before the start of your stay, without any reminder from us. If you book less than one month before arriving at the residence, you must pay the full amount of your stay when booking.
It should be noted that for your booking to be confirmed you must remember to send us the cheque for your deposit within seven days accompanied by the signed booking contract. In the case of the balance not being within the specified timeframe (30 days before your arrival) our company reserves the right to consider your booking as cancelled and, consequently, may apply the cancellation fees provided for in the paragraph “Cancellation of stay” below.
For all bookings made less than seven days before the start of the stay, the full amount of the stay is payable when booking by credit card only.
Please be aware that as per Article L121-21-8 of the French Consumption Code, not right of withdrawal can be exercised.

OPTIONAL INSURANCE
In order to allow you to enjoy your holiday in complete peace of mind, Nemea has taken out a policy with Mondial Assistance, contract No. 303396, and offers customers a cancellation in¬surance when booking, the general conditions of which are presented on page 59 of our brochure. We strongly recommend that you subscribe to this insurance which will provide you with compensation in the event of a problem.

PRICES
Our prices are given in Euros and are inclusive of all taxes and VAT following the rate currently in force. Any later changes to the VAT rate in force or any creation of new taxes for the services provided which may occur between the moment when the prices were set and their invoicing will automatically result in a mo-dification of the total price. Prices do not include the tourist tax which is payable at the residence. The amount of this tax collected by the municipal authorities varies from commune to commune.
Prices may be modified without prior notice in the case of a price increase imposed by service providers or in the case of a major economic upheaval. For every booking, administration fees are collected in accordance with the price conditions in force. Special offers and discounts may not, under any circumstances, be retroactive.
Our prices always include the provision of accommodation, water, electricity, heating and rental fees (unless otherwise specified for the residences concerned).
All of the optional services will give rise to the price supplements provided for in the brochure in force.
We remind you that you must contract a liability insurance covering the risks inherent to occupying the accom¬modation booked (also, parking, garage or ski lockers), namely theft, loss or damage to your personal objects as well as any deterioration to the furniture provided in the rental accommodation and damage which may be caused in the residence as a result of your negligence. We recommend that you ask your insurer to insure you for holiday accommodation if your contract does not include this guarantee.

CONDITIONS OF STAY
The service is provided for seven consecutive nights for stays of one week and for two consecutive nights for weekends. The date of the start of the stay is provided in our brochure in force.
The prices and dates of stay will be confirmed by our services when booking.
Registering for one of our stays implies that you have read and understood the specific conditions which appear in our brochure in force.
We draw your attention to the deformations which residences and apartments may experience when photographs are taken using a wide angle lens and that all the illustrations, drawings, photos or pictures appearing in our brochure do not have a contractual value.
Every apartment provided for a maximum number of occupants may not be occupied by a greater number of people. Children are considered as occupants in their own right. Any request to exceed this number will be refused.
Nemea provides you with leisure facilities. However, we remind you that, among other things:
- when accessing swimming pools, children must be accompanied by parents and that they are under their responsibility,
- access to saunas, Jacuzzis and spas is forbidden to children,
Also, the use of leisure facilities is strictly prohibited to people who are not staying in the residence.
Within the residence, the customer must behave reasonably with staff and the facilities provided. Failing this, he may find himself evicted from the residence.
We draw your attention to the fact that our residences are not adapted for group stays or individual stays out¬side of the family home for minors under the age of 18 years unaccompanied by those legally responsible for them. Nemea reserves the right to refuse access to accommodation which may have been booked in disregard for this provision for minors under the age of 18 years unaccompanied by those legally responsible for them who arrive at the reception of the residence and will immediately cancel their stay.

PROMOTIONS/ADVANTAGES
Promotions only apply to accommodation prices and not to associated services. They cannot be cumulated and are only valid for one stay. In no case shall promotions and reductions be retroactive.

SPECIAL REQUESTS
When booking, if you have a special request for a certain accommodation unit, we can only guarantee that you will be allocated to this unit, subject to availability, on payment of a supplement of €50 incl. VAT per stay. Valid only for some residences and for certain specific requests. Please contact our booking agents.

ALTERATION OF STAY
Our company accepts changes to the stay already booked, subject to availability and in exchange for the payment of a fee of €50. Our company may not be held responsible in the event that the alteration requested is not possible.

CANCELLATION OF STAY
In the case that you are unable to travel as planned, your telephone cancellation must be confirmed within eight days by registered delivery letter, date as postmarked.
We will deduct from the price of your booking :
- 10% of the amount of your stay with a minimum of €50/accommodation if you cancel more than 60 days before your scheduled arrival date;
- 25% of the total amount of your stay for any cancellation notified between the 60th and the 21st day before your scheduled arrival date;
- 50% of the total amount of your stay for any cancellation notified between the 20th and the 15th day before your scheduled arrival date;
- 75% of the total amount of your stay for any cancellation notified between the 14th and the 8th day before your scheduled arrival date;
- 100% of the total amount of your stay for any cancellation notified at least seven days before your scheduled arrival date
In the case of a cancellation, the administration fees in accordance with the price conditions in force and the total amount of the insurance payable when booking remain acquired by NEMEA.
Any stay which has started, but which is interrupted or shortened will not be entitled to any form of refund.
Any stay booked in the context of a special offer (Vente privée.com, etc….) cannot be refunded.

CHECKING-IN
On the day of arrival, you must submit the voucher you received after paying the balance of your booking. The residence manager will welcome you from 5 pm to 8 pm. He will give you the keys to your apartment, the inventory of the furniture and equipment and will ask you for a deposit cheque.
It is important that you check the general condition of your apartment and the inventory and, if necessary, that you inform reception about any defects or any missing object.
If, owing to an unexpected problem, you are unable to arrive at the times shown above, you must in¬form the Residence (see the telephone number on your voucher) or contact the Nemea group’s sales service on 05 67 26 99 31.

CHECKING-OUT
On the day indicated on your booking contract, the apartment must be vacated before 10 am (and before 8 pm for weekend packages). It must be returned to us perfectly clean. Your deposit will be refunded to you when checking-out after the inventory has been checked. Any broken or damaged object and any fees required for cleaning the apartment or returning it to its original condition will be payable by you. If the amount of the deposit is insufficient, you will be asked to pay the difference. In the case of early departures outside of reception opening times, the deposit will be returned to you within eight days after your departure.

INFORMATION
« Chèques Vacances/holiday vouchers » : we wish to inform you that NEMEA is certified by the Agence National pour les Cheques Vacances for the payment of our rental services. Holiday vouchers must be sent by registered delivery with return receipt. If they are not sent using this format, Nemea declines all responsibility in the event of the loss of the afore-mentioned vouchers.
If you have any special requests, please communicate them to us when registering. We will do our utmost to meet your wishes. However, we are unable to commit to doing so and we may not be held liable if we are unable to do so.
You may contact us to obtain further information about the apartment you are going to occupy. Information about the resort, the surrounding area and activities available are provided for information purposes only and we may not be held liable for them.
For all further information about life in the resort, please contact the Tourist Office.
Weather or climate conditions may result in a delay in opening times for residences and/or resorts or their early closure. NEMEA may not be held liable for this.

PETS
Although not necessarily recommended, pets kept on leashes are authorised in our residences on presentation of an anti-rabies certificate and on payment of a supplement in accordance with the price conditions in force.
Pets are not allowed to roam free and must be kept on a leash. They must not remain alone locked in an accommodation unit when their master, who is legally responsible for them, is absent. First category dogs “attack dogs” (pitbulls, etc.) and 2nd category “guard and defence dogs” are prohibited.

RESPONSABILITIES
We inform you that the rental of tourism residences does not enter into the framework of the legislation governing the responsibility of hotel owners. Consequently, Nemea may not be held liable for theft, loss or damage to your personal effects within the residence, shared areas and adjoining car parks. We remind you that you are responsible for the security of your residence during your stay, and you should take out appropriate insurance.
Similarly, Nemea may not be held liable for disturbances which disrupt, interrupt or prevent your stay in the case of force majeure or unforeseeable circumstances, such as, for example an avalanche, drought, flood, oil slick, cut in power supply, gas supply or water supply, strike, or works (construction of roads, buildings in the vicinity of the residence). You and your family/friends are fully responsible for your participation in the events and sports or recreational facilities available in the residence, with or without supervision.

CLAIMS
Our teams are on site and available throughout your stay to answer any questions you might have and solve possible issues you may have encountered so you can fully enjoy your stay. Our teams shall be contac¬ted in first instance regarding all issues. After your stay, any claim can be the object of a letter addressed via registered post to Nemea, Service Relation Clientèle, Immeuble Le Diamant, 10 Bis rue Gutenberg, 33700 Mérignac, France – or an email addressed info@nemea.fr within 2 months of the end of your stay so we can deal with your issue as promptly as possible. Please be aware that the longer you wait to file a claim, the more difficult it will be for us to solve your issue in the respect of your best interests. Please indicate in your letter the name of the person who booked the stay, the booking number, the dates and location of your stay, as well as the type of accommodation booked so we can process your request more efficiently. We also ask that you send alongside this letter any supporting documents that may be required to process your claim without delays. Please be aware that if a dispute formalised in writing cannot be solved with our Cus¬tomer Relations Department, you can engage a mediation procedure by contacting the mediation and cyber services centre MEDICYS, either online at www.medicys.fr or by post to Médicys, 73 boulevard de Clichy, 75009 Paris, France.
Any postponement of your stay made without costs shall not be the subject of any subsequent refund in the event of cancellation even more than one month before departure.

DATA PROTECTION
You are required to provide us with personal data in the following cases:
- When booking a stay on our website,
- Providing you with information about special offers, deals or any other operation by registe¬ring on our website, subscribing to our website’s newsletter or participating in a contest.
- When participating in surveys or contacting us for a query or a problem.
It is your responsibility to ensure that the information you provide when registering, or at any other moment, is exact and complete. For the good follow-up of your file, please inform us immediately of any changes to the information provided when registering.
In accordance with the Law No. 78-17 of 6 January 1978 concerning data freedom (“Data Freedom” Act), this website and the automated processing of personal data on the site is subject to declaration to the CNIL (French Data Protection Authority).

NEMEA MANAGEMENT ET PARTICIPATION is responsible for processing and manages all your personal data in complete confidentiality.
This data is used by our internal services for administrative and sales management purposes to process your order or to personalise the content of our offers and our thematic newsletters.
All the data needed, but not essential for processing your order will be clearly defined as optional and you will be free to not complete it in order to access the next line or page.
In accordance with the “Data Protection” act, you have the right to access, rectify and oppose personal data.
To do this, you just have to write and the process will involve no other cost than that of sending your message:
- Either online to info@nemea.fr
- Or by post, making sure to provide your surname, first name and address, to:
NEMEA Le Diamant,
10 Bus rue Gutenburg
33700 MERIGNAC

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Apartment description

The Residence Le Grand Ermitage offers 4 star self-catered accommodation in Chatel, in the heart of the Portes du Soleil.

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Apartment options

Facilities

Balcony and Terrace

Covered parking Pay

Dogs Allowed

Free Wifi

Hammam

Laundrette

Outdoor Jacuzzi

Outdoor Pool Heated

Sauna

Ski Storage

Towels & Bathroom Accessories

  • Apartment prices & availability
  • Residence details

    Beginner Friendly
    Snowpark
    Vast Area
    Value For Money
    Family Friendly
    Short Transfer
    Alpine Charm
    All Rounder

    The Residence Le Grand Ermitage offers 4 star self-catered accommodation in Chatel, in the heart of the Portes du Soleil.  The residence has been constructed from wood and stone, as a nod to its traditional surroundings.  It is located approximately 500 metres from the ski slopes and lifts and a free ski shuttle service also runs.

    The apartments at Le Grand Ermitage are modern and well presented and all come equipped with a kitchenette (hob, microwave/grill, dishwasher, fridge, coffee maker, toaster, kettle), TV, balcony or terrace, hairdryer and smartphone docking station.  The residence's outdoor heated pool, sauna, hammam and Jacuzzi are also on hand to soothe any tired muscles at the end of the day.

    Average snow history

    2012/13
    368cm
    2013/14
    410cm
    2014/15
    346cm
    2015/16
    352cm
    2016/17
    329cm
    2017/18
    435cm

    Weather    6 October 2017    8:00AM

    Temperature
    3 to 4 degrees
    Snowfall
    None

    Weather

    2012/13
    368cm

    2013/14
    410cm

    2014/15
    346cm

    2015/16
    352cm

    2016/17
    329cm

    2017/18
    435cm

    6 October 2017    8:00AM

    Temperature
    3 to 4 degrees
    Snowfall
    None
  • Resort at a glance
    Chatel
    Beginner Friendly
    Snowpark
    Vast Area
    Value For Money
    Family Friendly

    Average snow history

    2012/13
    368cm
    2013/14
    410cm
    2014/15
    346cm
    2015/16
    352cm
    2016/17
    329cm
    2017/18
    435cm

    Weather    6 October 2017    8:00AM

    Temperature
    3 to 4 degrees
    Snowfall
    None

    Chatel is a charming village-resort ideal for families. The ski area offers 130km of marked slopes to discover in the heart of the Portes du Soleil. There a lot of great opportunities for progressing beginners right through to advancing intermediates and with access to the whole Portes du Soleil, including Avoriaz, Morzine and Les Get, this is a superb choice for somewhere a little off the beaten track.

    Weather

    2012/13
    368cm

    2013/14
    410cm

    2014/15
    346cm

    2015/16
    352cm

    2016/17
    329cm

    2017/18
    435cm

    6 October 2017    8:00AM

    Temperature
    3 to 4 degrees
    Snowfall
    None

    Activities

    Ice Fishing
    Zip Line
    Cross Country Skiing
    Ice Skating
    Paragliding
    Snowshoe Hiking
    Spas Wellness Center
    Sports Centre
    Swimming
    Tobogganing

    Travel

    Aigle Train Station
    40m
    28km
    Geneva Airport
    1h 45m
    132km
    Chambery Aiport
    2h
    156km
    Lyon Airport
    2h 40m
    255km
    Grenoble Airport
    2h 40m
    236km
    Sat-nav: Lat: 46.27° N Long: 6.84° W

    If you book your flights with us you can book a shared or private transfer from the airport to the resort as part of your booking. Even if you don't book flights through us we can organise transfers for you - just give us a call on +44 (0) 208 877 8882.

Don't forget

Ski Passes

We know how valuable your skiing time is to you so that is why we can to pre-book your lift passes for you, to save you the time and hassle of doing it once in resort. And most importantly, no additional charge or hefty currency bank charges! The lift passes will be ready and waiting for you in your chalet/hotel/apartment, so you can hit the slopes immediately... You can book these at any time after you've booked. Call us on +44 (0)20 8877 8888.

Ski & Equipment Hire

The last thing you want to do at the start of your holiday is queue up in a crowded ski hire shop. We understand this and that is why we offer to pre-book all your equipment so that it is ready and waiting for you. You can either collect it from the shop yourself or some shops even offer a chalet fitting service, where all the equipment will be brought around to the chalet, thus avoiding the ski hire shop completely. Call us on +44 (0)20 8877 8888.

Ski School

Ski school can be a real hassle to organise so let us do all the hard work for you. We have built relationships with the top ski schools in most ski resorts and we can book lessons for all ability levels, both private and group lessons. For Christmas, New Year, Russian New Year and February Half Term, we strongly advise pre-booking your lessons as soon as possible as the group lesson and private lesson slots get booked up very quickly. You can book lessons at any time after you've booked. Call us on +44 (0)20 8877 8888 or fill in the Ski-School Request Form

Transfers

Transfers from the airport to your accommodation and vice versa is available through Powder White. If you need transfers arranged, please contact us on +44 (0)20 8877 8888 or fill in the Transfer Request Form

Tourist Tax

Is not included and, on chalet bookings, will be added to your confirmation invoice. Local Tourist Tax for Hotels & Apartments is payable directly to the supplier in resort.

Damage/Security Deposits

Each chalet booking requires a deposit of between £250 & £500 which is held as security against any damages, breakages or monies owing to Powder White. Details of this will be shown on your Confirmation Invoice and further information can be found in our Terms section. Apartment Residences vary so please enquire at time of booking.

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Powder White

Powder White

Powder White

Powder White is an Independent Tour Operator offering you an informative, personal and tailor-made service. Our friendly Sales Executives are here to help, so if you have any questions, need further information, or if you have specific requirements you'd like to discuss with us, please feel free to just get in touch and we will do everything we can to find the perfect skiing holiday for you.

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Duncan
Duncan

Why not give one of our friendly ski experts a call?

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Thank you for requesting a Callback from Powder White - you've come to the right place..! One of our Ski Specialists will be in touch imminently (during office hours) and as quickly as possible at all other times (evenings/weekends). We look forward to speaking with you and helping you find your next great skiing holiday... Welcome to Powder White.

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