Accommodation Terms

ARRIVAL AND DEPARTURE:

Rooms are available from 3.30pm and must be checked out by 11am. Late check-in should be advised at time of booking. Late check-out requests must be approved by the reservations department or the front desk team on-site; if agreed by the hotel, 50% of the daily room rate will be charged for a late check out up to 5.00pm and 100% of the daily room rate for a departure after 5.00pm.

ROOM ALLOCATION:

Whilst we make every effort to meet our guest's room preference, under no circumstances we can guarantee a particular room number.

EXTRA CHARGES:

• City tax: 2,48€ per person per day (+18 years old) from 1st December 2017.
• Baby cot: free of charge up to 3 years old included.
• Extra bed: 150€ per person per day on bed and breakfast basis & free access to the Spa.
• Pet fees: 40€ per day per pet (excluding meals with a 200€-deposit at the arrival).
• Parking space covered: 30 € per day.
• A 3-course dinner served at the Bistro "Le Katz": 35€ per person.
• A 3-course dinner served at our2-Michelin-star gastronomic restaurant "Le Chabichou": 80€ per person
  

RESERVATION TERMS AND CONDITIONS

Reservations are only confirmed once we have received a 30% deposit of the total stay. The balance of the stay, 70%, will be required 30 days prior to the arrival. Non-payment of the deposit before their due date will directly lead to reservation cancellation. The price per night is calculated on a bed and breakfast basis (buffet breakfast in the restaurant or continental breakfast served in the room). Bank fees are at the client's charge.

CANCELLATION TERMS AND CONDITIONS

For any reservation cancelled or postponed, the followings fees will apply:

• From the booking date to 60 days prior to arrival: free cancellation
• Between 59 days and 30 days prior to arrival: 30% deposit will be kept
• Between 29 days and arrival day: 100% of the stay will be kept
• In the case of a shortened stay, early departure, late or deferred arrival, the deposit will be kept as compensation.
• We propose a cancellation insurance for European citizens with Mondial Assistance.

CARITA DAY SPA & WELLNESS CENTRE

Includes multi-sensory pool, Hammam, Banya/Sauna, Polar bath, Ice fountain and Salt cave.
The access to the Spa is offered for hotel clientele
Children under 12 years old staying in the hotel, are welcome in the Spa from 10am to 12am and from 4pm to 6pm, under parental supervision and with silence respect
Access to the fitness room is free of charge