Accommodation Terms

General Sales Conditions - Le K2 Djola

General Sales Conditions Le K2 Pearls are valid for 2019-2020 Winter Season, for all stays reserved between December 20th 2019 and April 12th 2020.

The validation of the Confirmation form entails acceptance of the terms and conditions in their entirety.
Le K2 Djola reserves the right to change opening and/or closing dates without prior notice.
Le K2 Djola is the sole arbitrator when any litigation may arise over the application or interpretation of the general sales conditions.

Group cancellation conditions (6rooms and more)
Until 121 days before the arrival date, 1 night of cancellation fees will be kept, per week and per accommodation reserved.
Between the 120th day and the arrival day, the full amount of stay will be kept.

Le K2 Djola cannot be held responsible for any personal events, economic or weather conditions that may cause a cancellation. We recommend that you purchase travel insurance from a travel agency or insurance company.

In case of no-show:
The full amount of stay will be kept. In addition, Le K2 Djola reserves the right to dispose of all accommodations within 48 hours, unless otherwise specified in writing (fax or e-mail).

In case of name change before or during the stay:
A name change will be considered as a cancellation. Therefore the cancellation conditions will apply.

In case of modification of the stay before or during the stay:
A decrease in length of stay, room category or change in dates is considered as a cancellation. Therefore the cancellation conditions will apply.

In case of a necessity, Le K2 Djola reserves the right to propose a different accommodation within the same category than the one indicated on the Confirmation form, without this change allowing any compensation.
Therein, the client refuses irrevocably and definitively to form any complaint directly or indirectly linked to the change of accommodation that could be made by Le K2 Djola.

Payment conditions:
The whole reservation should be prepaid prior to the entry into the cancellation period.
Deposit : 30% of the full amount at the confirmation of the reservation, within 3 days.
Balance : At least 120 days prior arrival

If payment conditions are not met, the reservation will be cancelled. Deposit (when applicable) will be kept by Le K2 Djola as fees.
Hotel Le K2 Djola reserves the right to refuse access to the room(s) when accommodation is not paid in full.
In the event of no or partial payment at check-in, full gross balance payment will be requested from client directly.

Public rates:
The rates of Le K2 Djola are quoted in Euros including City taxes & VAT at the latest rate (10%). Any change in this rate will be reflected in Le K2 Djola’s rates, and any other taxes.
Le K2 Djola keeps the right to modify, without prior notice, the rates proposed to partners and guests.

Special offers:
The special offers proposed by Le K2 Djola are granted to a specific person and a specific period.
Therefore they cannot be transmitted to another person and have no obligation to be renewed.
Special offers cannot be combined with any other offers and/or promotions.
If a benefit included in a special offer is not used, it cannot be refunded, carried over or compensated.

Rates on Bed & Breakfast basis:
The rates include accommodation and breakfast.
Included:
Breakfast as buffet at the hotel.
Access to the wellness area; sauna, steam room.
Access to WiFi.

Excluded:
Transfers, travel insurances, ski-passes, ski instructors, equipment rental and all other
unspecified services.
Alcoholic beverages

Capacity per accommodation:
The sales conditions are established for a precise number of people, defined in the Confirmation form.
If the number of guests exceeds the predefined maximum capacity authorized by the current standards, Le K2 Djola reserves the right to refuse additional guests. In this case, any modification or breach of contract is considered initiated by the guest.

General information:
On the arrival day, all accommodations are available from 4 p.m.
On the departure day, all accommodations should be vacant before 11 a.m.
Pets are strictly forbidden.
All the accommodations and facilities are entirely non-smoking.
Access to the sauna & steam room is exclusively reserved for Le K2 Djola’s guests.
Food and beverages not provided by Le K2 Djola are not allowed in the hotel and all other facilities within the property.
The guests of Le K2 Djola are responsible for any loss or damage. Le K2 Djola can claim compensation when any costs incurred, to be paid by guests during their stay.
The guests of Le K2 Djola are liable for the use of wellness area and facilities by them or their children. Le K2 Djola cannot be held responsible in case safety instructions are not met.

Translation
This agreement has been drawn up in French language. In case of discrepancies between the French text version of this agreement and any translation, the French version shall prevail.