Sales terms and conditions - Hotel Terminal Neige-Totem
FLEXIBLE RATES
Deposit*: 50% of the amount of the stay at confirmation.
Cancellation*: Free until 30 days prior arrival. Cancellation on the scheduled day of arrival or no show: the full amount of the booking will be charged.
Modification of your stay: In the case of modification of your arrival and/or departure date, the total cost of the stay will be payable to the hotel as compensation. Breakfast not included.
*Special conditions during Christmas and New Year's Eve period (from 12/21/2019 to 01/05/2020):
Deposit: 50% deposit required at time of booking, remaining balance of full stay due 30 days prior to arrival. Cancellation: The full amount of the booking is kept in the case of any cancellation made 30 days or less prior to arrival.
Please note there are special conditions for reservations of 5 rooms or more.
PREPAID RATES
Deposit: 100% of the amount of the stay at confirmation.
Cancellation: Payment will not be refunded for any cancellation.
Modification of your stay: In the case of modification of your arrival and/or departure date, the total cost of the stay will be payable to the hotel as compensation.
Please note there are special conditions for reservations of 5 rooms or more.
TERMS OF SALE
Supplements from 3rd guest in the room, per day:
- Bed & Breakfast: Adult and child over 12 years old: 60€ / Child 7 to 12: 40 € / Child 3 to 6: 30 €
- Half Board: Adult and child over 12 years old: 100 € / Child 7 to 12: 65 € / Child 3 to 6: 50 €
For our baby guests:15 € per day.
Pets : 20 € per day excluding food.
City tax : 1,50€ per day per person over 18 years old.
VAT: Our prices includes a 10% VAT. They are relative to taxes currently in force, and can be modified according to applicable taxes at the time of your stay.
Checkin : Room is available at 4pm.
Checkout: Room must be vacant by noon. A penalty of the amount of the night will be applied for any departure beyond this time.
Cancellation Insurance : For confirmed bookings, you are given the possibility of subscribing to a cancellation insurance (EU residents only).Please contact our Reservation Department.
Non-smoking room : Please note that we have a strict non-smoking policy in all of our rooms. Any guest that violates this policy will be subject to a fine to return the room to its previous smoke-free state.
The trendy Hotel Totem boasts an enviable position in Flaine Forum, just 100 metres from the nearest lift and virtually ski to door access. Funkily recently refurbished, it offers a truly unique stay with decorative inspiration from a Native American culture with superb facilities including a hotel restaurant, bar and wonderful wellness facilities.
Spa & Massage | Outdoor Whirlpool | WiFi | Dogs Allowed | Jacuzzi | Fitness Room | Restaurant & Bar
The trendy new Hotel Totem boasts an enviable position in Flaine Forum, approximately 100 metres from the nearest lift and virtually ski to door. The hotel is the first offering from Terminal Neige brand and has been completely refurbished to a very high standard, that often belies its 3 star status. It maintains much of its original design but combines this with vintage furniture and a distinctly Native American feel, for a truly unique stay in Flaine.
The hotel has 96 rooms that vary from standard doubles to spacious lofts sleeping from 1 to 6 people. Each room is decorated in its own custom style, again drawing inspiration from Native American culture, to provide an intimate and welcoming retreat.
As well as a generous buffet breakfast, the friendly hotel restaurant serves both lunchtime and dinner options, with plenty of flavours and styles of cuisine to delight the palate. In addition, the hotel bar is a welcoming spot for a cosy hot chocolate or après ski cocktail.
The Pure Altitude Spa at the Totem hotel opens its doors with 3 treatment rooms providing signature treatments dedicated to skier wellness. Visitors can also enjoy the outdoor Jacuzzi, sauna, relaxation room and fitness centre.
2016/17
560cm
2017/18
665cm
2018/19
611cm
2019/20
462cm
2020/21
458cm
6 October 2017 8:00AM
Flaine is a hugely popular choice, perfect for those looking for short transfer times and complete ski convenience. This compact purpose-built resort has a well-deserved reputation for family friendliness and is located at the foot of a big bowl which holds the snow well and which also offers access to the extensive Grand Massif ski area.
Flaine is located less than an hour and a half from Geneva Airport. It is mainly car-free and is home to a huge range of self-catering apartments to suit all budgets. Definitely one to try!
Flaine piste map
2016/17
560cm
2017/18
665cm
2018/19
611cm
2019/20
462cm
2020/21
458cm
6 October 2017 8:00AM
We know how valuable your skiing time is to you so that is why we can to pre-book your lift passes for you, to save you the time and hassle of doing it once in resort. And most importantly, no additional charge or hefty currency bank charges! The lift passes will be ready and waiting for you in your chalet/hotel/apartment, so you can hit the slopes immediately... You can book these at any time after you've booked. Call us on +44 (0)20 8877 8888.
The last thing you want to do at the start of your holiday is queue up in a crowded ski hire shop. We understand this and that is why we offer to pre-book all your equipment so that it is ready and waiting for you. You can either collect it from the shop yourself or some shops even offer a chalet fitting service, where all the equipment will be brought around to the chalet, thus avoiding the ski hire shop completely. Call us on +44 (0)20 8877 8888.
Ski school can be a real hassle to organise so let us do all the hard work for you. We have built relationships with the top ski schools in most ski resorts and we can book lessons for all ability levels, both private and group lessons. For Christmas, New Year, Russian New Year and February Half Term, we strongly advise pre-booking your lessons as soon as possible as the group lesson and private lesson slots get booked up very quickly. You can book lessons at any time after you've booked. Call us on +44 (0)20 8877 8888 or fill in the Ski-School Request Form
Transfers from the airport to your accommodation and vice versa is available through Powder White. If you need transfers arranged, please contact us on +44 (0)20 8877 8888 or fill in the Transfer Request Form
Is not included and, on chalet bookings, will be added to your confirmation invoice. Local Tourist Tax for Hotels & Apartments is payable directly to the supplier in resort.
Each chalet booking requires a deposit of between £250 & £500 which is held as security against any damages, breakages or monies owing to Powder White. Details of this will be shown on your Confirmation Invoice and further information can be found in our Terms section. Apartment Residences vary so please enquire at time of booking.
Powder White
Powder White
Powder White
Powder White
Powder White
Powder White
Powder White is an Independent Tour Operator offering you an informative, personal and tailor-made service. Our friendly Sales Executives are here to help, so if you have any questions, need further information, or if you have specific requirements you'd like to discuss with us, please feel free to just get in touch and we will do everything we can to find the perfect skiing holiday for you.
Why not give one of our friendly ski experts a call?
There has been a problem with this booking, please call us on +44 (0)20 8877 8888.
