Sales terms and conditions - HOTEL ALPEN ROC
CANCELLATION TERMS AND CONDITIONS
If your booking includes booking fees, please be advised that these cannot be reimbursed.
As soon as you realise you need to cancel, we advise you to do so as quickly as possible.
30-8 days prior to arrival - loss of deposit
7 days or less prior to arrival or no show - 100% cancellation fee
(Non-refundable rate -100% paid at time of booking, non refundable.)
The rates shown include VAT. Stay tax and/or local tax may be charged at check-in.
CHECK-IN TIME / CHECK-OUT TIME
You will be able to check in to your room or apartment from the time indicated below
On the day of your check-out, you must leave the room/apartment no later than the time shown below. Staying in the room any later than this may result in you being charged an extra night.
We advise you to use the "Comments or additional information" box on the booking form to specify your estimated check-in time, especially if you think it may be late.
Check-in time from: 4:00 PM
Latest check-out time: 12:00 PM
Reception opening hours : 24-hour reception
Any extras (bar, telephone, etc.) not specifically stated as being included in the rate are to be paid on-site.
PAYMENT AND BILLING CURRENCY
30% excluding extras will be charged when the booking is made (non-refundable rate - 100%).
There has been a problem with this booking, please call us on +44 (0)20 8877 8888.