Sales terms and conditions - AU COEUR DU VILLAGE
CANCELLATION TERMS AND CONDITIONS
If your booking includes booking fees, please be advised that these cannot be reimbursed.
As soon as you realise you need to cancel, we advise you to do so as quickly as possible.
30-8 days prior to arrival - loss of deposit
7 days or less prior to arrival or no show - 100% cancellation fee
(Non-refundable rate -100% paid at time of booking, non refundable.)
TAX
The rates shown include VAT. Stay tax and/or local tax may be charged at check-in.
CHECK-IN TIME / CHECK-OUT TIME
You will be able to check in to your room or apartment from the time indicated below
On the day of your check-out, you must leave the room/apartment no later than the time shown below. Staying in the room any later than this may result in you being charged an extra night.
We advise you to use the "Comments or additional information" box on the booking form to specify your estimated check-in time, especially if you think it may be late.
Check-in time from: 4:00 PM
Latest check-out time: 12:00 PM
Any extras (bar, telephone, etc.) not specifically stated as being included in the rate are to be paid on-site.
PAYMENT AND BILLING CURRENCY
40% excluding extras will be charged when the booking is made (non-refundable rate - 100%).
As the only 5 star hotel in the village, the Hotel au Coeur du Village is sure to add a touch of luxury to your stay in La Clusaz. As its name suggests, the hotel enjoys a central location and it has ski to door access.
As the only 5 star hotel in the village, the Hotel au Coeur du Village is sure to add a touch of luxury to your stay in La Clusaz. As its name suggests, the hotel enjoys a central location and it has ski to door access. Guests can look forward to a traditional Savoyarde ambience, great food and extensive wellness facilities, including a beautiful indoor pool.
The rooms at the au Coeur du Village have been furnished in a sumptuous modern alpine style, combining chunky exposed wood and natural fabrics with contemporary features and amenities. The multi-jet showers and spa baths add an additional source of relaxation.
The hotel is home to 2 superb restaurants: Le Cinq will take you on a sensory voyage with its innovative cuisine, whilst Le Coeur is a gourmet restaurant presenting a contemporary take on traditional cuisine, in a warm and relaxed atmosphere. Meanwhile, the hotel's wine cellar, with its selection of over 240 French wines, is sure to provide the ultimate complement.
Guests to the au Coeur du Village will delight in the hotel's Cristal Spa, in particular its heated indoor pool with a whirlpool bath, counter-current, swan neck fountains and hydrojets for any ski weary legs. The wet area includes a sauna and signature hammam - a grotto of rock crystals with a starlit ceiling! In addition, there is a gym and a treatment centre offering a wide selection of treatments from Cinq Mondes and Carita.
2016/17
464cm
2017/18
457cm
2018/19
410cm
2019/20
310cm
2020/21
270cm
Currently unavailable
La Clusaz is a great option if you are looking for alpine charm and incredible skiing within easy access to Geneva airport. With our vast range of accommodation options with short-stay availability, we are sure to have something right for you.
The 125km of ski slopes are particularly well suited to intermediates, but the resort is also fast becoming one of the big names on the freeriding scene. A real hidden gem!
La Clusaz piste map
2016/17
464cm
2017/18
457cm
2018/19
410cm
2019/20
310cm
2020/21
270cm
Currently unavailable
We know how valuable your skiing time is to you so that is why we can to pre-book your lift passes for you, to save you the time and hassle of doing it once in resort. And most importantly, no additional charge or hefty currency bank charges! The lift passes will be ready and waiting for you in your chalet/hotel/apartment, so you can hit the slopes immediately... You can book these at any time after you've booked. Call us on +44 (0)20 8877 8888.
The last thing you want to do at the start of your holiday is queue up in a crowded ski hire shop. We understand this and that is why we offer to pre-book all your equipment so that it is ready and waiting for you. You can either collect it from the shop yourself or some shops even offer a chalet fitting service, where all the equipment will be brought around to the chalet, thus avoiding the ski hire shop completely. Call us on +44 (0)20 8877 8888.
Ski school can be a real hassle to organise so let us do all the hard work for you. We have built relationships with the top ski schools in most ski resorts and we can book lessons for all ability levels, both private and group lessons. For Christmas, New Year, Russian New Year and February Half Term, we strongly advise pre-booking your lessons as soon as possible as the group lesson and private lesson slots get booked up very quickly. You can book lessons at any time after you've booked. Call us on +44 (0)20 8877 8888 or fill in the Ski-School Request Form
Transfers from the airport to your accommodation and vice versa is available through Powder White. If you need transfers arranged, please contact us on +44 (0)20 8877 8888 or fill in the Transfer Request Form
Is not included and, on chalet bookings, will be added to your confirmation invoice. Local Tourist Tax for Hotels & Apartments is payable directly to the supplier in resort.
Each chalet booking requires a deposit of between £250 & £500 which is held as security against any damages, breakages or monies owing to Powder White. Details of this will be shown on your Confirmation Invoice and further information can be found in our Terms section. Apartment Residences vary so please enquire at time of booking.
Powder White
Powder White
Powder White
Powder White
Powder White
Powder White is an Independent Tour Operator offering you an informative, personal and tailor-made service. Our friendly Sales Executives are here to help, so if you have any questions, need further information, or if you have specific requirements you'd like to discuss with us, please feel free to just get in touch and we will do everything we can to find the perfect skiing holiday for you.
Why not give one of our friendly ski experts a call?
There has been a problem with this booking, please call us on +44 (0)20 8877 8888.
