Sales terms and conditions - Rock Noir & Spa
CANCELLATION TERMS AND CONDITIONS
If your booking includes booking fees, please be advised that these cannot be reimbursed.
As soon as you realise you need to cancel, we advise you to do so as quickly as possible.
Cancellation fees
Flexible Rate
30 days or less prior to arrival or no show at the hotel, 100% of the booking amount is non-refundable.
Pre-Paid Rate
As soon as the booking is made, 100% of the booking amount is charged and non-refundable.
In case of cancellation, if you paid all or part of the booking online, this amount will be refunded after deducting the cancellation fees (except for non-refundable offers).
TAX
The rates shown include VAT. Stay tax and/or local tax may be charged at check-in.
CHECK-IN TIME / CHECK-OUT TIME
You will be able to check in to your room or apartment from the time indicated below
On the day of your check-out, you must leave the room/apartment no later than the time shown below. Staying in the room any later than this may result in you being charged an extra night.
We advise you to use the "Comments or additional information" box on the booking form to specify your estimated check-in time, especially if you think it may be late.
Check-in time from: 3:00 PM
Latest check-out time: 11:00 AM
Reception opening hours : From 8:00 AM to 11:00 PM
Any extras (bar, telephone, etc.) not specifically stated as being included in the rate are to be paid on-site.
PAYMENT AND BILLING CURRENCY
30% excluding extras will be charged when the booking is made (100% for Pre-Paid Rate).
Nestled in the heart of Serre Chevalier, in the centre of La Salle Les Alpes, the boutique four star Hotel Rock Noir offers a superb location just 20 metres from the slopes and a stylish, yet warmly inviting, atmosphere.
Nestled in the heart of Serre Chevalier, in the centre of La Salle Les Alpes, the boutique four star Hotel Rock Noir offers a superb location just 20 metres from the slopes and a stylish, yet warmly inviting, atmosphere. The hotel succinctly blends authenticity with modern sophistication, to create a wonderfully relaxing experience for all guests.
With just 32 rooms, the hotel has an intimate feel matched by a personal service. Rooms range in size from the aptly named Cosy doubles to larger family rooms with bunks. Rooms are attractively furnished with exposed wood and natural fabrics, alongside modern amenities such as flat-screen TVs, free WiFi, espresso machines, hairdryers, bathrobes and slippers and welcome products. Rooms also enjoy magnificent views of the surrounding mountains.
The restaurant and lounge bar at the Rock Noir is a warm and inviting space where guests can discover refined dishes based on fresh ingredients from local producers, thus maintaining the spirit of the valley. After a hard day's skiing, aperitifs may be taken on the soft sofas of the lounge bar or in the fresh air of the brazier. Further facilities include an indoor pool and sauna. (Access to spa area is reserved for adults only).
2016/17
194cm
2017/18
451cm
2018/19
445cm
2019/20
300cm
2020/21
570cm
Currently unavailable
This often overlooked resort is a haven of skiing split into four main villages with a unique combination of traditional and modern architecture. We particularly like Briançon, an ancient Roman town with UNESCO World Heritage Status.
The skiing is equally as impressive. With 250km of pistes and easily accessible off-piste, this is a must for your bucket list and can be accessed in under 2 hours from Turin airport (the resort now officially measures its pistes by area meaning there are 410 hectares of pistes but as this means very little to us, with no other resort we know using this measurement, we're sticking with the kilometres. We just thought we should let you know).
2016/17
194cm
2017/18
451cm
2018/19
445cm
2019/20
300cm
2020/21
570cm
Currently unavailable
We know how valuable your skiing time is to you so that is why we can to pre-book your lift passes for you, to save you the time and hassle of doing it once in resort. And most importantly, no additional charge or hefty currency bank charges! The lift passes will be ready and waiting for you in your chalet/hotel/apartment, so you can hit the slopes immediately... You can book these at any time after you've booked. Call us on +44 (0)20 8877 8888.
The last thing you want to do at the start of your holiday is queue up in a crowded ski hire shop. We understand this and that is why we offer to pre-book all your equipment so that it is ready and waiting for you. You can either collect it from the shop yourself or some shops even offer a chalet fitting service, where all the equipment will be brought around to the chalet, thus avoiding the ski hire shop completely. Call us on +44 (0)20 8877 8888.
Ski school can be a real hassle to organise so let us do all the hard work for you. We have built relationships with the top ski schools in most ski resorts and we can book lessons for all ability levels, both private and group lessons. For Christmas, New Year, Russian New Year and February Half Term, we strongly advise pre-booking your lessons as soon as possible as the group lesson and private lesson slots get booked up very quickly. You can book lessons at any time after you've booked. Call us on +44 (0)20 8877 8888 or fill in the Ski-School Request Form
Transfers from the airport to your accommodation and vice versa is available through Powder White. If you need transfers arranged, please contact us on +44 (0)20 8877 8888 or fill in the Transfer Request Form
Is not included and, on chalet bookings, will be added to your confirmation invoice. Local Tourist Tax for Hotels & Apartments is payable directly to the supplier in resort.
Each chalet booking requires a deposit of between £250 & £500 which is held as security against any damages, breakages or monies owing to Powder White. Details of this will be shown on your Confirmation Invoice and further information can be found in our Terms section. Apartment Residences vary so please enquire at time of booking.
Powder White
Powder White
Powder White
Powder White
Powder White
Powder White is an Independent Tour Operator offering you an informative, personal and tailor-made service. Our friendly Sales Executives are here to help, so if you have any questions, need further information, or if you have specific requirements you'd like to discuss with us, please feel free to just get in touch and we will do everything we can to find the perfect skiing holiday for you.
Why not give one of our friendly ski experts a call?
There has been a problem with this booking, please call us on +44 (0)20 8877 8888.
