GENERAL TERMS - ALPINE RESIDENCES
CANCELLATION TERMS
Any cancellation or amendment request must be sent to us in writing, by email, fax or post, and will take effect on the day we receive the request.
You will be liable to pay the cancellation or amendment charges shown
below.
More than 45 days before arrival date = 100 Euros administration fee
45 – 21 days before arrival date = 25% of the total amount of stay
20 – 8 days before arrival date = 75% of the total amount of stay
7 days or less before arrival = 100% of the total amount of stay
No show at the place of stay = 100% of the total amount of stay
There will be no refunds if the client voluntarily decides to stop using
the services included in the holiday before the end of his/her stay.
CONDITIONS OF CHANGE
We accept all changes of date, type of apartment within the limits of availability. If the amount of your reservation after modification is lower than the amount of the reservation before modification, we retain 10% of the price difference.
An early departure cannot give rise to any refund.
PAYMENT TERMS
- Down payment: 25% upon reservation
- The balance: 45 days before the arrival of the tenant
- 50€ administrative fees apply for any new booking.
PETS
Pets are not accepted, the Supplier may however deviate from this rule for small dogs, non-aggressive and / or dangerous. In which case, an extra will be requested:
- 140€ for a stay of 7 nights (within the limit of one animal per apartment)
ARRIVAL AND DEPARTURE
The delivery of the keys is done by, and only, the Supplier. Arrivals are on Saturday or Sunday from 17:00 to 20:00 according to the period. Off short stay.
Departures should be before 10:00.
GUARANTEE DEPOSIT
A security deposit of € 2,000, for housing of less than 180m2, or € 4,000 for housing of more than 180m2, will be requested from the client upon arrival. It will be returned within 48hrs after the end of the stay after payment of the services consumed on site and deducting any compensation in the event of damage caused (actual cost of expenditure + fees for the management of the works). (Inventory contradictory between your day of arrival and your day of departure). If a damage is found only after the inventory of the places of entry, the customer has 24hrs to declare it to the representative of the supplier on the spot.
CLAIMS
The Alpine Residences Society is not responsible for complaints about the resort or the environment. She is also not responsible for luggage, personal items, jewellery and securities deposited in the apartment. The client must take all measures to ensure their protection during his stay and especially during his absences. Claims must be served by the customer within 24 hours of arrival so that the supplier has the means to act expeditiously if the claim is found to be receivable. No claim after the departure of the tenant will be considered by the provider if it was not presented by the tenant at the reception desk during the stay.
POSSIBLE AMENDMENT OF THE BOOKING
If the circumstances oblige us, and in case of events beyond our control, and in case of force majeure, we reserve the right to modify partially or totally the reservation made by the customer (total or partial closure of a site, works, common equipment of swimming pool type, sauna, fitness room ...).
JURIDICTION
Both parts elect domicile at their head office. French law alone is applicable. Any difficulty that may arise during the collaboration contract will fall within the jurisdiction of the ANNECY court (74).
Brand new for winter 2021/22, the wonderful Alaska Lodge is simply stunning. Comprising six large luxury apartments, it is in superb location and offers all the mod-cons one could wish for. And with a personalised Concierge service, extras such as grocery delivery or private chef can be arranged to really round off a fantastic Alpine experience.
Central Location | Concierge | Feature Fireplaces | Catering Options | Hot Tubs (not in all) | Balconies/Terrace | Ski Lockers | Covered parking | WiFi
New this winter! Come and discover the authentic Alaska Lodge, a residence nestled at the heart of Val d’Isère; it was inspired by the architecture of local chalets, and is divided into six luxury apartments, combining the purest mountain style and all the mod-cons.
Around the corner of a small street in Val d’Isère – a legendary ski resort renowned for its huge ski area and the charm of its typically Savoyard village - come and discover the new Alaska Lodge residence. It was designed as a traditional mountain chalet, it includes six apartments within a single architectural unit featuring wood and exposed stone, and it boasts a unique charm.
These exceptionally comfortable apartments await your stay. You will enjoy the quite singular experience of a mountain chalet. With family or friends, you will undoubtedly feel very privileged to be sitting around the fire burning in the hearth, feeling naturally cosy and admiring the view of Solaise.
The apartments have either four or five bedrooms, ensuite facilities, fireplaces, balcony/terrace and best of all, an outdoor hot-tub to rest those tired legs at the end of a hard day on the slopes!
Your well-being is the main priority, forget about constraints and everyday life and treat yourself to a perfect holiday courtesy of our huge range of useful services both included or à la carte.
2016/17
634cm
2017/18
645cm
2018/19
778cm
2019/20
497cm
2020/21
619cm
6 October 2017 8:00AM
Val d'Isere Ski Resort has one of the best snow records around, making it a safe bet throughout the entire season, right up to the end of April!
The ski area is vast as it connects to Tignes with easy access and suitable for all level of ability. Families are made very welcome here, supported by the Famille Plus label by the French government.
Val d'Isere piste map
2016/17
634cm
2017/18
645cm
2018/19
778cm
2019/20
497cm
2020/21
619cm
6 October 2017 8:00AM
.
Powder White is an Independent Tour Operator offering you an informative, personal and tailor-made service. Our friendly Sales Executives are here to help, so if you have any questions, need further information, or if you have specific requirements you'd like to discuss with us, please feel free to just get in touch and we will do everything we can to find the perfect skiing holiday for you.
Why not give one of our friendly ski experts a call?
There has been a problem with this booking, please call us on +44 (0)20 8877 8888.