Since the COVID-19 Epidemic, Powder White wants to give you absolute clarity on your options around Accommodation Cancellations when it comes to booking your holiday - so you are safe in the knowledge that you have made an informed decision about the different options on offer and give you peace of mind. Regardless of the different options, we would highly recommend that you take out your own Travel Insurance alongside these cancellation options, as these cancellation options are not insurance - they only deal with handling cancellations of the accommodation element of your holiday booked through Powder White, and not any other aspect of your holiday:
Each accommodation type comes with its own Standard Cancellation Terms, which can be seen when on the Payment Page when booking that property online. These Standard Cancellation Terms are on a fixed schedule based on your booking date and the start date of your holiday, and may well include a loss of deposit and/or increasing cancellation charges that are non-refundable. These Standard Cancellation Terms are part of your standard booking of the holiday and there is no additional charge should you choose to book the accommodation without additional cover. We recommend you please read these Standard Cancellation Terms carefully.
We also offer an Ultimate Cancellation Cover which provides 100% Refund Guarantee on the accommodation element of your holiday. For an additional charge of just £48 per person, you are able to completely cover the accommodation payments made, for whatever reason, up to 24 hours before the start of your holiday. This not only includes Force Majeure events but also includes disinclination to travel due to impending Force Majeure events. Importantly, it also includes cancellation due to the COVID-19 pandemic and enforced closure of the resort to which you are travelling. Please note that the charge for the Ultimate Cancellation Cover is non-refundable and payable in full (via online transfer) at the time of booking.
There has been a problem with this booking, please call us on +44 (0)20 8877 8888.