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Cancellations

Accommodation Cancellation Options

Since the COVID-19 Epidemic, Powder White wants to give you absolute clarity on your options around Accommodation Cancellations when it comes to booking your holiday - so you are safe in the knowledge that you have made an informed decision about the different options on offer and give you peace of mind. Regardless of the different options, we would highly recommend that you take out your own Travel Insurance alongside these cancellation options, as these cancellation options are not insurance - they deal with handling cancellations of the accommodation element of your holiday booked through Powder White:

100% Refund Guarantee

All accommodation bookings are now offered with 100% Refund Guarantee* up until 4 weeks prior to departure. This means, if you are forced to cancel your holiday up until this time (including Force Majeure), you will receive your accommodation payment back IN FULL*. All accommodation is secured with a 50% payment at time of booking with the balance payable 4 weeks prior to departure, at which point 100% of the accommodation cost is committed. 

However, if you're still looking for even more peace of mind, we are offering an additional option for Cancellation Cover to protect your accommodation payment until 24 hours prior to departure. This Ultimate Cancellation Cover is available at just £89 per person

Cancellations not only includes Force Majeure events but also includes disinclination to travel due to impending Force Majeure events. Importantly, it also includes cancellation due to the COVID-19 pandemic and enforced closure of the resort to which you are travelling. Please note that the charge for the Cancellation Cover is non-refundable and payable in full (via online transfer) at the time of booking.

(*Less £75 per booking Administration Fee)

Powder White is an Independent Tour Ski Operator offering our guests an informative, personal and tailor-made service. Our friendly & knowledgeable Ski Specialists are here to help, so if you have any questions, need further information, or if you have specific requirements you'd like to discuss with us, please feel free to just get in touch and we have every confidence we will be able to find the perfect skiing holiday for you.

Why not give one of our friendly ski experts a call?

Victoria
Victoria
Xara
Xara

Why not give one of our friendly ski experts a call?

+44(0)20 8877 8888

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Thank you for requesting a Callback from Powder White - you've come to the right place..! One of our Ski Specialists will be in touch imminently (during office hours) and as quickly as possible at all other times (evenings/weekends). We look forward to speaking with you and helping you find your next great skiing holiday... Welcome to Powder White.

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