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Valtur Hotel Cristallo, 5 star - Cervinia

Terms and Conditions

Accommodation Terms

CANCELLATION POLICY

For cancellations of any confirmed bookings, the following cancellation fees will be applied:

- Cancellation from 45 to 30 days before arrival: 10%

- Cancellation from 29 to 21 days before arrival: 30%

- Cancellation from 20 to 14 days before arrival: 50%

- Cancellation from 13 to 3 days before arrival: 75%

- After the above terms: 100%

No cancellation fees will be applied in cases of force majeure and about COVID 19 in the following cases:

- possible lockdown of the country of origin or destination, closure of the borders, official advice of the

government of the passenger country of origin to go to the destination.

In the case of reservation with a deposit already paid, it will be refunded. It is reiterated that all cases of force majeure must be certifiable and verifiable.

Any cancellation of booking caused by airlines (e.g. cancellation of the route), if not determined by provisions of the Governments, doesn’t represent an impediment to departure and therefore will be applied the normal penalties as per above cancellation conditions.

PAYMENT TERMS

A deposit of 20% on the total amount of the reservation is due at the time of booking; or 100% if booked within 21 days of departure.

Balance for individual bookings is due 21 days before the arrival of the customers;

Any missed payments within the agreed terms will entail the immediate cancellation of the reservation where

the balance was not paid, and the subsequent application of the cancellation fees.

COMPLAINTS

Any complaints from clients will be taken into consideration if the supplier is informed in the same moment it happens, without delay, in order to allow them to take remedy directly or through hotel staff.

Customer complaints after check out, must be notified in written by email or registered mail with return receipt at the last within 10 days after the departure of the customers, or in any case according to EU and Italian Law on the subject.

OTHER IFORMATION

Covered parking with 100 spaces - 15€ per day, to be requested when booking.

Pets Allowed - Small size up to 10 kg, ask for availability when booking because places are limited. Supplement of 90€ per day for sanitizing the rooms.

Room Rules - The rooms will be delivered starting from 3 pm on the day of arrival and returned by 10 am on the day of departure.

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Hotel description

Valtur Cervinia Cristallo is an incredible 5 star hotel offering luxurious, spacious ensuite bedrooms. The hotel boasts a wellness and fitness centre, a restaurant and a bar.

Restaurant | Bar | Lounge Area | Wellness centre | Fitness Centre | WiFi

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View room prices & availability

Room options

Facilities

Parking (payable)

2 x Restaurants

Bar

Fitness Centre

FREE Wifi Access

Indoor Pool

Lounge Area

Massage Service

Room Service

Safe

Sauna

Terrace

Towels & Bathroom Accessories

  • Room prices & availability
  • Property details

    Alpine Charm
    Glacier Skiing
    Vast Area
    Snow Sure
    Gourmet Food
    Family Friendly
    All Rounder
    Beginner Friendly
    Romantic Getaway

    Valtur Cervinia Cristallo Ski Resort is embraced by the colours of the surrounding nature, reflected by every surface and detail. The enchanting beauty of the Alps lives in every space conceived and designed with full respect for the environment, from the choice of materials to the use of clean and renewable energy sources.

    Harmony and contrast of materials, lights, and details. Rooms and suites with exclusive comforts and breath-taking views to touch the peak of every desire and need.

    The rates include:

    - accommodation in 5-star rooms;  
    - check in in a dedicated area; 
    - buffet breakfast at our Gou à la carte restaurant;
    - shuttle service for the ski lifts (service available from 08:30 am to 16:30 pm);
    - afternoon snack at the "The Fire Place" Bar (from 4.30 pm to 5:30 pm);
    - Free use of the swimming pool and the gym;
    - VIP area in the ski room;  
    - Valtur Executive Lounge area with refreshment and soft drinks throughout the day;
    - access (for 5 star guests only) to our Bolla Lounge Bar until 10 pm; 
    - evening entertainment with shows and DJ sets;
    - entertainment for children with Miniclub (for children until 6,99 y.o.) and Kids Club (for children from 7 to 10,99 y.o.) - service active from 9 am to 7 pm and from 8:30 pm to 11 pm.

    Average snow history

    2012/13
    300cm
    2013/14
    330cm
    2014/15
    510cm
    2015/16
    350cm
    2016/17
    400cm
    2017/18
    522cm

    Weather    6 October 2017    8:00AM

    Temperature
    0 to 0 degrees
    Snowfall
    None

    Weather

    2012/13
    300cm

    2013/14
    330cm

    2014/15
    510cm

    2015/16
    350cm

    2016/17
    400cm

    2017/18
    522cm

    6 October 2017    8:00AM

    Temperature
    0 to 0 degrees
    Snowfall
    None
  • Resort at a glance
    Cervinia
    Alpine Charm
    Glacier Skiing
    Vast Area
    Snow Sure
    Gourmet Food

    Average snow history

    2012/13
    300cm
    2013/14
    330cm
    2014/15
    510cm
    2015/16
    350cm
    2016/17
    400cm
    2017/18
    522cm

    Weather    6 October 2017    8:00AM

    Temperature
    0 to 0 degrees
    Snowfall
    None

    Cervinia is a modern, high-altitude resort with fabulous long runs with top-to-bottom snow conditions are virtually guaranteed.

    This makes it the perfect snow sports playground for beginner and intermediates.

    Cervinia piste map

    Cervinia piste map

    Weather

    2012/13
    300cm

    2013/14
    330cm

    2014/15
    510cm

    2015/16
    350cm

    2016/17
    400cm

    2017/18
    522cm

    6 October 2017    8:00AM

    Temperature
    0 to 0 degrees
    Snowfall
    None

    Activities

    Cross Country Skiing
    Heliskiing
    Horse Sleighs
    Ice Skating
    Snowshoe Hiking
    Spas Wellness Center
    Sports Centre
    Swimming

    Travel

    Turin Airport
    1h 45m
    120km
    Verona Airport
    2h 20m
    182km
    Geneva Airport
    3h 20m
    205km
    Sat-nav: Lat: 45.93° N Long: 7.63° W

    If you book your flights with us you can book a shared or private transfer from the airport to the resort as part of your booking. Even if you don't book flights through us we can organise transfers for you - just give us a call on +44 (0) 208 877 8882.

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