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London & Overseas Office Jobs

Do you want to further your career in the Ski Industry..?

You've Come to The Right Place!  Powder White is a forward-thinking, fast-moving, imaginative and dynamic ski company leading the trend in providing tailor-made holidays for skiers from all over the world.  We are proud of the excellent reputation we've built in offering catered or self-catered chalets, apartments and hotels and can boast a high return of not only our valued guests who stay with us year after year, but also our highly motivated team of staff who return with us season after season. 
 
So, Do You Have What It Takes..? Our Team of Staff play a hugely important role towards the success of our company and as such each ski job applicant is individually selected and hand-picked for their friendliness, experience, work ethic and professionalism and perhaps most importantly, for having a real understanding of genuine customer care.  We believe that they, and we, have a real drive to make sure that each and every one of our guests has the most memorable holiday experience, for all the right reasons! Powder White's 15th birthday has been as successful as ever and we would therefore like to invite you to be part of our well-regarded and admired team in preparation for heading towards the 2018/19 ski season. 
 
We currently have no opportunities in our London office, however please check this page regularly as positions often come available due to our expansion plans. Do also please send your CV with a covering letter to Francesca Molyneux, HR Manager on recruitment@powderwhite.com or call 0208 877 8881.  We look forward to hearing from you!

Sales Executive - Chalets

Based:                        2 Woodlands Way, Putney, London 

Term:                          Starting September, Permanent, Full time

Holiday:                      25 days per annum (date restrictive) 

Other Benefits:         After 3 months: Powder White Chalet Holiday for you, Perk Box, Cycle to work scheme....

Reporting To:            Duncan Oglivie, Sales Manager

Role Overview

Powder White is an imaginative, forward-thinking company who is at the head of the game by offering a first-class service both pre-holiday and in resort, online booking through a state of the art booking system and new-look website, and a superb knowledge base with dedicated one on one sales and customer experience. A Head Office role will give you the opportunity to be an ambassador for the entire Powder White Holiday experience; the first voice that our guests hear is the very voice that builds valuable rapport with our guests and means that we can boast very high levels of guest loyalty and an enviable International client base.

Successful applicants will have the following:

  • Good sales experience
  • Preferable knowledge of all our current chalet programme resorts (St Anton, Meribel, Courchevel, Val d'Isere) 
  • Excellent communication skills with a real focus on customer service
  • A good knowledge of ski resort operations including good chalet holiday knowledge
  • Good IT skills to include Excel and internet (training given on the Powder White database / SalesForce CRM)
  • Outgoing personality with the drive to succeed and "close the deal"
  • Team-player with a calm disposition, always helpful especially at peak times, willing to go the extra mile.
  • Willingness to help out in other areas (operations and/or admin) when required
  • Basic knowledge of French and/or German ideal but not essential
  • UK work permit with UK NI number

Key responsibilities:

  • Convert inbound enquiries to sales and manage the entire process via the SalesForce CRM system.
  • Tailoring the holiday experience to your client’s requirements.
  • Achieve and exceed Weekly / Monthly sales targets for Holiday Sales and Holiday extras (Ski Hire and Passes).
  • Taking ownership and accountability for your bookings and ensuring data quality
To apply for the position of Sales Executive please email a copy of your CV to Francesca Molyneux at recruitment@powderwhite.com or call on 020 8877 8888.

 

UK Operations Executive

Based:                        2 Woodlands Way, Putney, London 

Term:                          Contract - Proposed Start September 2018

Holiday:                      25 days per annum pro rata (date restrictive) 

Other Benefits:         After 3 months: Powder White Chalet Holiday for you, Perk Box, Cycle to work scheme....

Reporting To:            Nikos Vekios, Operations Director (UK based)

Role Overview

Successful applicants will have the following (preferred but not essential):

  • A good knowledge of ski resort operations as well as good chalet holiday knowledge
  • Preferable knowledge of all our existing chalet resorts (currently Courchevel/Meribel/Val d’Isere/St Anton) as well as other leading French resorts
  • Excellent communication skills with a real focus on customer service
  • Good IT skills to include Word, Excel and internet (training given on the Powder White database)
  • Outgoing personality with the drive to succeed
  • Team-player with a calm disposition, always helpful especially at peak times
  • Willingness to help out in other areas (sales) when required
  • Basic knowledge of French and/or German ideal but not essential
  • UK work permit with UK NI number

The main areas of responsibility will be:

1. Providing operational support to, and working closely with, the Sales Team
2. Issuing confirmation invoices for the Powder White bookings
3. Helping to manage the guests’ booking from confirmation of sale until date of departure and being the joint point of contact for all guests.
4. Amend bookings where necessary and issue revised invoices.
5. Chase & secure balance payments.
6. Book transfers for Powder Shuttle and Third Party Suppliers.
7. Obtain regular pricing and availability updates from resort suppliers
8. Promote and manage ski pack additions to the booking to include Ski Passes and Ski Hire through preferred Suppliers.
9. Book private lessons & ski school where required, checking availability & pricing with recommended ski schools.
10. Checking booking invoices for resort manifesting purposes.
11. Create and update pre-departure information for all chalets and send out to all bookings.
12. Keep Resort Managers updated of any amendments to imminent arrivals

 

Powder White’s success is attributed to a great team of highly experienced and motivated staff both in the UK and European resorts. This combined with the very latest technology and in-house software and training, ensures our UK Operations have all the ammunition needed to sell excellent holidays they really believe in and provide the very best customer care. Each member of staff is given the opportunity to help us develop and grow as a business. They are highly valued and provided with the best training and the highest standard of care and support.

To apply for the position of UK Operations Consultant, please email a copy of your CV to Francesca Molyneux at recruitment@powderwhite.com or call on 020 8877 8888.

 

Maintenance & Logistics Executive - France

Acting as part of the senior overseas management team

Based:                      Courchevel, Le Praz, France with regular travel to PW’s 3 French Resorts of Meribel, Courchevel, Val d’Isere

Term:                         Contract - Proposed Start 22nd October 2018 (TBC) - in Alps

Holiday:                      25 days per annum pro rata (based on contract length 12.5 days - no more than 3 consecutive work days) 

Other Benefits:          Seasonal Ski Pass

                                    Emergency Accident Insurance

                                    Return Travel

                                    Seasonal Accommodation in France by way of own room in shared apartment

Salary:                        £Highly Competitive

Reporting To:            Nikos Vekios, Operations Director (UK based)

Role Overview

The main responsibilities of the role fall across Property Maintenance, Vehicle Maintenance & Logistics Coordination. The overall purpose of the role is to ensure that the properties and appliances, across our 3 French Resorts are in good working order at all times, that Vehicles are being looked after and well maintained by the local teams and that the 3 Resorts are sufficiently stocked with necessary consumable supplies as well as PW inventory items and that stock management processes are adhered to throughout.

Pre & Early Season 

  • Administrative, Logistical and Operational tasks necessary for season preparation
  • Working with the Area Manager, Properties & Supplier Manager and Product Executive on the organisation of relevant contracts & paperwork, store-room management and property preparation, overseeing any chalet improvements agreed with property owners & assisting with any pre-season maintenance plans (with the help of our Properties & Suppliers Manager)
  • During setup, define (and agree with the Operations team on) individual chalet supplies/ inventory items (non-consumable) needed and source (either internally from Bourg store or purchasing on the ground). Prepare allocations
  • Manage any additional set-up period requests from chalets/resorts
  • Contributing in Resort Teams’ Training, as necessary

Property Maintenance 

  • Working closely with the 3 resort teams, you will ensure all properties and appliances are fully operational and in good working order
  • Chalet Maintenance and Day to Day Property Management including Fixtures/Fittings, Replacement Orders, Purchasing etc. (with the help of our Properties & Suppliers Manager)
  • The above will find you visiting each resort 1-2 times a week (or as often as workload demands) undertaking plumbing, basic electrical and carpentry work and general repairs/ maintenance
  • Working with the local teams in ensuring any other, ‘small’ day-to-day repairs are dealt with in an efficient and timely manner by the local teams, minimising inconvenience caused to guests
  • Ensuring H&S practices are followed across all properties across the 3 Resorts. Collating & overseeing weekly Safety reports from Resorts
  • Ensuring local teams do all regular Jacuzzi chemical checks and that the Jacuzzis are well look after
  • Liaising with local tradesmen and PW suppliers, regarding routine checks/tasks and ad hoc maintenance, as necessary

Logistics

  • Complete control of the PW Central Warehouse in Bourg, St. Maurice, where all Resort stores replenish from. This will involve stock-taking and record keeping tasks
  • Overseeing start of season stocks and chalet allocations, following up with resort teams throughout the season to ensure stocks are at sufficient levels
  • Collect deliveries from suppliers and allocate supplies to Resorts, ensuring accurate records are kept for successful re-ordering. Ensuring that accurate store room stock takes and the appropriate record keeping is adhered to by the resort teams, ensuring minimal wastage and sufficient stocks at the same time
  • Coordinate chalet supplies (non-consumable) requests from and distribution to resorts (e.g. kitchenware, glassware, snow clearing equipment, shower gels, etc.)
  • Managing the supply chain of centrally ordered and delivered consumables such as wine & champagne, toiletries, etc. Receive weekly stock sheets, identify needs for re-ordering, placing orders, confirm received orders, etc.
  • Facilitate end of season stores' closure and ensure these are all fully inventorised

Vehicles

  • Managing the company fleet of vehicles; ensuring maintenance, upkeep and that the vans themselves are well looked after, secure and clean, as well as being kitted out with all the relevant safety equipment
  • Ensuring driving duties (Piste Shuttles, Transfers etc.) are conductd across resorts with the utmost care, attention and safety, often under challenging weather conditions.
  • Administering and overseeing any vehicle damages, accidents & repairs, with the help of your Area Manager
  • The above tasks will involve regular Safety & Other checks that will need to take place across the resorts. This will involve administration and record-keeping tasks and will find you directly managing drivers across the 3 French Resorts
  • With the help of your Area Manager, overseeing Transfer day logistics and movements, being in hand for emergencies and support to other drivers
  • Conducting Airport Transfers on Changeover days, as necessary

End of Season

  • Ensuring all Powder White stock is returned to relevant store-rooms and accounted for
  • Support the Overseas Operations Team to ensure smooth closing down of all resorts
  • Coordinate vehicle repairs etc.

Office hours during the season are flexible however they will tend to be based on 8.00-11.00am & 4.00-7.00pm on 6 days of the week. Due to the nature of your role, you will be out on the road a lot when dealing with maintenance, central storage, logistics and deliveries to resorts etc.

This role is currently intended on a contract basis between October 2018 & April 2019, however there is every chance it could progress to a career building permanent role based on performance and potential growth of The Company.

Apply by sending your CV to recruitment@powderwhite.com

Due to the volume of applications we receive we are sadly unable to get back to everyone who applies to us. We are doing our best to get through every application, but there may be a bit of a delay in getting back to you. If this is the case, please bear with us, and we thank you in advance for your patience. Unfortunately, if you haven't heard from us within two weeks, your application has not been successful. However, we may be back in touch at a later point if we feel a suitable position has come up.

Powder White is an Independent Tour Ski Operator offering our guests an informative, personal and tailor-made service. Our friendly & knowledgeable Ski Specialists are here to help, so if you have any questions, need further information, or if you have specific requirements you'd like to discuss with us, please feel free to just get in touch and we have every confidence we will be able to find the perfect skiing holiday for you.

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Why not give one of our friendly ski experts a call?

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